[Forum FAQ]How to fix built-in Apps that cannot work correctly in Windows 10 Insider Preview RRS feed

  • General discussion

  • Scenario:

    In Windows 10 Insider Preview build 10074 and 10122, someone may encounter this issue:

    Mail app cannot launch, crash or not work correctly. (Note: Take Mail app as the example.)


    We need to re-register this app or reinstall it from Windows store to solve this issue.

    Solution 1: Re-register this App:

    1. Run Windows PowerShell as Administrator.
    2. Type Get-AppxPackage, press Enter.
    3. From the output list, find the Mail App and remember the InstallLocation as blew:
    4. And then type this command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.4119.42011.0_x64__8wekyb3d8bbwe\AppxManifest.xml"}
    5. It would run as below:

    Solution 2: If re-register App cannot resolve your issue, Please reinstall the App.

    Step 1: Uninstall it completely

    1. Run Windows PowerShell as Administrator.
    2. Type Get-AppxPackage, press Enter.
    3. From the output list, find Mail App package and remember its PackageFullName as below:
    4. And then type the following command: Remove-Appxpackage –Package microsoft.windowscommunicationsapps_17.4119.42011.0_x64__8wekyb3d8bbwe
    5. It would run as below:

    Note: After running this command in Windows Insider Preview 10074 build, the Mail icon still appear in the App list and Start menu. However, you cannot click to launch it. Just ignore and continue next step.

    Step 2: Reinstall the App from Windows Store

    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

    Monday, June 1, 2015 10:59 AM

All replies

  • Great Share! Thanks.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, June 3, 2015 2:02 AM
  • You're brilliant. Your solution does the trick. Unlike those pseudo-solutions from well-intending product managers.

    My problem: In W10 Build 10130 "music" failed to install even after repeated attempts. Error code 0x8024A003.

    I used your instructions to locate Microsoft.ZuneMusic. Find its PackageFullName and remove-Appxpackage <fullname>.

    (I have bad associations with Zune. Well-intended but in the same category as the Hindenburg, Titanic, and Romney's presidential run).

    Then reinstall music from the windows store beta. And voila. Musica e.


    Friday, July 3, 2015 12:33 AM