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Outlook rules RRS feed

  • Question

  • Need help with Out of Office replies.

    I have a scenario causing me problems. 

    1) Jane is Dicks secretary.

    2) All of Dicks email is forwarded to Jane.

    3) When Jane is out of the office she sets her Out of Office message.

    How can I prevent Jane's Out of Office message from going out to the email forwarded from Dick's account?

    Thursday, May 15, 2014 1:44 PM

Answers

  • You can differentiate mails by looking at the To field. This will display if the email is originally sent to Jane or Dick.

    Create a Outlook rule based on the "To" field. Send an OOF message only if To field contains email address of Jane.

    Friday, May 16, 2014 1:27 AM
  • Hi,

    Firstly, I'd like to say, there will be the word "FW" in the subject if the emails is forward.
    Thus, we can set the following Outllok rule in the Jane's Outlook:
    Apply rule on messages I receive
    From people or public group
    with specific words in the subjects
    reply using a specific message

    If you have any question, please feel free to let me know.
    Thanks,


    Angela Shi
    TechNet Community Support

    Friday, May 16, 2014 9:12 AM

All replies

  • Thursday, May 15, 2014 2:20 PM
  • Thank you for the article but the problem is that when these emails are forwarded to the secretary they appear to be from the original sender.  How do I differentiate that mail which is being forwarded?
    Thursday, May 15, 2014 7:29 PM
  • You can differentiate mails by looking at the To field. This will display if the email is originally sent to Jane or Dick.

    Create a Outlook rule based on the "To" field. Send an OOF message only if To field contains email address of Jane.

    Friday, May 16, 2014 1:27 AM
  • Hi,

    Firstly, I'd like to say, there will be the word "FW" in the subject if the emails is forward.
    Thus, we can set the following Outllok rule in the Jane's Outlook:
    Apply rule on messages I receive
    From people or public group
    with specific words in the subjects
    reply using a specific message

    If you have any question, please feel free to let me know.
    Thanks,


    Angela Shi
    TechNet Community Support

    Friday, May 16, 2014 9:12 AM