I am having issues getting the new DPM Roll-up 8 (DataProtectionManager2012R2-KB3086084) to successfully install on our DPM Server.
We are using Windows Server 2008 R2 - 64bit with DPM Server 2012 R2 (4.2.1338.0)- The same server also had difficulties installing Roll-up 7 which MS helped me fix - part of this is documented
here
The CU8 update is normally installed by SCCM which is returning an error. So I also tried it manually which failed. I also tried to manually update it via a clean boot with no success. I'm thinking the error might be because of the following lines in the
log:
C:\Users\domainadminusera\AppData\Local\Temp\DPM5D2C.tmp\DPM2012\msi\msdpm.msi 3: -2147287037
MSI (s) (E4:88) [12:37:26:249]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (E4:88) [12:37:26:249]: Note: 1: 1706 2: -2147483647 3: msdpm.msi
MSI (s) (E4:88) [12:37:26:249]: SOURCEMGMT: Processing net source list.
MSI (s) (E4:88) [12:37:26:249]: Note: 1: 1706 2: -2147483647 3: msdpm.msi
MSI (s) (E4:88) [12:37:26:249]: SOURCEMGMT: Processing media source list.
MSI (s) (E4:88) [12:37:26:265]: Note: 1: 2203 2: 3: -2147287037
MSI (s) (E4:88) [12:37:26:265]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
If anyone can help point to a fix it would be appreciated
The update's full error log is as follows:-
=== Verbose logging started: 30/11/2015 12:37:26 Build type: SHIP UNICODE 5.00.7601.00 Calling process: e:\434d04ea64fc6217075ed1f8\RunDpmPatch.exe ===
MSI (c) (FC:C4) [12:37:26:031]: Resetting cached policy values
MSI (c) (FC:C4) [12:37:26:031]: Machine policy value 'Debug' is 0
MSI (c) (FC:C4) [12:37:26:031]: ******* RunEngine:
******* Product: {99EFD904-A89C-4116-91C9-80FD7FD40DA7}
******* Action:
******* CommandLine: **********
MSI (c) (FC:C4) [12:37:26:031]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (FC:C4) [12:37:26:031]: Grabbed execution mutex.
MSI (c) (FC:C4) [12:37:26:124]: Cloaking enabled.
MSI (c) (FC:C4) [12:37:26:124]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (FC:C4) [12:37:26:140]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E4:50) [12:37:26:187]: Running installation inside multi-package transaction {99EFD904-A89C-4116-91C9-80FD7FD40DA7}
MSI (s) (E4:50) [12:37:26:187]: Grabbed execution mutex.
MSI (s) (E4:88) [12:37:26:187]: Resetting cached policy values
MSI (s) (E4:88) [12:37:26:187]: Machine policy value 'Debug' is 0
MSI (s) (E4:88) [12:37:26:187]: ******* RunEngine:
******* Product: {99EFD904-A89C-4116-91C9-80FD7FD40DA7}
******* Action:
******* CommandLine: **********
MSI (s) (E4:88) [12:37:26:187]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (E4:88) [12:37:26:218]: Warning: Local cached package 'C:\Windows\Installer\150f04.msi' is missing.
MSI (s) (E4:88) [12:37:26:218]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (E4:88) [12:37:26:218]: User policy value 'DisableMedia' is 0
MSI (s) (E4:88) [12:37:26:218]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (E4:88) [12:37:26:218]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (E4:88) [12:37:26:218]: SOURCEMGMT: Looking for sourcelist for product {99EFD904-A89C-4116-91C9-80FD7FD40DA7}
MSI (s) (E4:88) [12:37:26:218]: SOURCEMGMT: Adding {99EFD904-A89C-4116-91C9-80FD7FD40DA7}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (E4:88) [12:37:26:218]: SOURCEMGMT: Now checking product {99EFD904-A89C-4116-91C9-80FD7FD40DA7}
MSI (s) (E4:88) [12:37:26:218]: SOURCEMGMT: Media is enabled for product.
MSI (s) (E4:88) [12:37:26:218]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (E4:88) [12:37:26:218]: SOURCEMGMT: Trying source C:\Users\domainadminusera\AppData\Local\Temp\DPM5D2C.tmp\DPM2012\msi\.
MSI (s) (E4:88) [12:37:26:249]: Note: 1: 2203 2: C:\Users\domainadminusera\AppData\Local\Temp\DPM5D2C.tmp\DPM2012\msi\msdpm.msi 3: -2147287037
MSI (s) (E4:88) [12:37:26:249]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (E4:88) [12:37:26:249]: Note: 1: 1706 2: -2147483647 3: msdpm.msi
MSI (s) (E4:88) [12:37:26:249]: SOURCEMGMT: Processing net source list.
MSI (s) (E4:88) [12:37:26:249]: Note: 1: 1706 2: -2147483647 3: msdpm.msi
MSI (s) (E4:88) [12:37:26:249]: SOURCEMGMT: Processing media source list.
MSI (s) (E4:88) [12:37:26:265]: Note: 1: 2203 2: 3: -2147287037
MSI (s) (E4:88) [12:37:26:265]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (E4:88) [12:37:26:265]: Note: 1: 1706 2: -2147483647 3: msdpm.msi
MSI (s) (E4:88) [12:37:26:265]: SOURCEMGMT: Processing URL source list.
MSI (s) (E4:88) [12:37:26:265]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (E4:88) [12:37:26:265]: Note: 1: 1706 2: -2147483647 3: msdpm.msi
MSI (s) (E4:88) [12:37:26:265]: Note: 1: 1706 2: 3: msdpm.msi
MSI (s) (E4:88) [12:37:26:265]: SOURCEMGMT: Failed to resolve source
MSI (s) (E4:88) [12:37:26:265]: MainEngineThread is returning 1612
MSI (s) (E4:50) [12:37:26:265]: User policy value 'DisableRollback' is 0
MSI (s) (E4:50) [12:37:26:265]: Machine policy value 'DisableRollback' is 0
MSI (s) (E4:50) [12:37:26:265]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E4:50) [12:37:26:280]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (E4:50) [12:37:26:280]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (E4:50) [12:37:26:280]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (E4:50) [12:37:26:280]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (E4:50) [12:37:26:280]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (E4:50) [12:37:26:280]: Restoring environment variables
MSI (c) (FC:C4) [12:37:26:296]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (FC:C4) [12:37:26:296]: MainEngineThread is returning 1612
=== Verbose logging stopped: 30/11/2015 12:37:26 ===
