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Windows 10 keeps crashing

    Question

  • I'm looking thrugh crash dumps but they seem somewhtat random. What I see most often is the below. I can't find a pattern to what might be causing the crashes. I checked the CPU with the Intel utility and it didn't fine any issues.

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffc1010334c028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    ffffd480`d248bbe8 fffff802`08a4c520 : 00000000`00000124 00000000`00000000 ffffc101`0334c028 00000000`be000000 : nt!KeBugCheckEx
    ffffd480`d248bbf0 fffff807`f2ea14ba : ffffc101`0334c028 ffffc101`02908640 ffffc101`02908640 ffffc101`02908640 : hal!HalBugCheckSystem+0xd0
    ffffd480`d248bc30 fffff802`08d57d61 : ffffc101`0334c028 00000000`00000000 ffffc101`02908640 ffffc101`02908640 : PSHED!PshedBugCheckSystem+0xa
    ffffd480`d248bc60 fffff802`08a4dc60 : 00000000`00000728 00000000`00000007 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x261
    ffffd480`d248bcc0 fffff802`08a4dfc0 : 00000000`00000010 ffffc101`02908690 ffffd480`d248be68 00000000`00000007 : hal!HalpMcaReportError+0x50
    ffffd480`d248be10 fffff802`08a4deae : ffffc101`029080e0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
    ffffd480`d248be60 fffff802`08a4e0f2 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
    ffffd480`d248bea0 fffff802`08a4e390 : ffffc101`029080e0 ffffd480`d248c0d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffffd480`d248bed0 fffff802`08c50c3b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffd480`d248bf00 fffff802`08c508ff : 00000000`00000000 fffff802`08c5087e 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffd480`d248c040 fffff807`f61313f3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1bf
    fffffc8d`e627d6e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x23
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    
    Followup: MachineOwner


    yaro

    Monday, December 3, 2018 5:43 PM