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System Restore Problem RRS feed

  • Question

  • Did a system restore recently and since then the computer gets stuck at the "Starting Windows" screen and goes no further.  I've tried turning it on in safe mode to no success, as well as tried using the Windows 7 disc and repair computer, to no avail.  Any help with this would be greatly appreciated.
    Monday, August 29, 2011 5:26 PM

Answers

  • Hi maltstadt,

    Based on your description, I suggest you insert your Windows 7 installation disc then perform an In-Place Upgrade.

    Refer to: http://support.microsoft.com/kb/2255099

    Regards,

    Miya


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    • Marked as answer by Miya Yao Monday, September 5, 2011 2:32 AM
    Wednesday, August 31, 2011 6:59 AM