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Word 2010 will not work in Sharepoint 2007 workflow RRS feed

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    We have a Sharepoint 2007/Office 2007 environment in our office.  One of our teleworkers installed Office 2010 on her home computer and she can open and edit a Word 2007 document stored in Sharepoint 2007, but the document's workflow stops working when she opens the document in Word 2010.  When she works with the document in Word 2007 in the office, the workflow functions as it should.  Any suggestions on how to correct this?

    Tuesday, October 18, 2011 11:54 AM

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    There's probably a solution, but the R&D, development, and other costs is probably not worth the hassle, especially if the TW wasn't supposed to upgrade.  Maybe have the TW uninstall Office 2010, and reinstall Office 2007.  Or, create a VM with Office 2007, and use that when interacting with SharePoint.

    (If it WAS an unauthorized installation of 2010, then just fire the teleworker and get one that doesn't alter the configuration of their machine without approval. :D )

     

    Steve Clark, MCTS | Twin-Soft.com
    • Marked as answer by Pengyu Zhao Thursday, October 27, 2011 9:31 AM
    Tuesday, October 18, 2011 2:44 PM

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    There's probably a solution, but the R&D, development, and other costs is probably not worth the hassle, especially if the TW wasn't supposed to upgrade.  Maybe have the TW uninstall Office 2010, and reinstall Office 2007.  Or, create a VM with Office 2007, and use that when interacting with SharePoint.

    (If it WAS an unauthorized installation of 2010, then just fire the teleworker and get one that doesn't alter the configuration of their machine without approval. :D )

     

    Steve Clark, MCTS | Twin-Soft.com
    • Marked as answer by Pengyu Zhao Thursday, October 27, 2011 9:31 AM
    Tuesday, October 18, 2011 2:44 PM
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    HI,

    Follow these steps:

    1. Repair the office installation at that machine.

    2. If it does not resolve the issue hen do a host file entry in that machine to point any specific WFE. Then access it and go through the logs to find more details.

    Thanks, Rahul Rashu
    Wednesday, October 19, 2011 4:10 AM