I'm having an issue installing the DPM 2016 agent onto a Windows 2016 server. The first time, the installation of the DPM agent was successfully but after I uninstalled the DPM agent, and trying to re-install it again, it fails every time.
Error message is "Install protection agent on <server> failed. Error 313: The agent operation failed because an error occurred while running the installation program. Error details: Fatal error during installation (0x80070643)
From the MSDPMAgentinstall.log file,
SI (s) (5C:A8) [22:18:12:099]: Note: 1: 2205 2: 3: ActionText
Action ended 22:18:12: _AddUsersPermissionForAgentDirs. Return value 1.
MSI (s) (5C:A8) [22:18:12:099]: PROPERTY CHANGE: Adding _CreateMTAShare.88BD42D4_8EBE_4E98_B407_81775C1F7E9C property. Its value is 'C:\Program Files\Microsoft Data Protection Manager\DPM\Temp\MTA\.'.
Action start 22:18:12: _SetMTAShareProperty.88BD42D4_8EBE_4E98_B407_81775C1F7E9C.
MSI (s) (5C:A8) [22:18:12:099]: Doing action: _CreateMTAShareRollback.88BD42D4_8EBE_4E98_B407_81775C1F7E9C
MSI (s) (5C:A8) [22:18:12:099]: Note: 1: 2205 2: 3: ActionText
Action ended 22:18:12: _SetMTAShareProperty.88BD42D4_8EBE_4E98_B407_81775C1F7E9C. Return value 1.
MSI (s) (5C:A8) [22:18:12:099]: Note: 1: 2753 2: F_SetupUtil.dll.88BD42D4_8EBE_4E98_B407_81775C1F7E9C
MSI (s) (5C:A8) [22:18:12:099]: Note: 1: 2205 2: 3: Error
MSI (s) (5C:A8) [22:18:12:099]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2753
Action start 22:18:12: _CreateMTAShareRollback.88BD42D4_8EBE_4E98_B407_81775C1F7E9C.
DEBUG: Error 2753: The File 'F_SetupUtil.dll.88BD42D4_8EBE_4E98_B407_81775C1F7E9C' is not marked for installation.
MSI (s) (5C:A8) [22:18:12:099]: Note: 1: 2205 2: 3: Error
MSI (s) (5C:A8) [22:18:12:099]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (5C:A8) [22:18:12:099]: Product: Microsoft System Center 2016 DPM Protection Agent -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments
are: F_SetupUtil.dll.88BD42D4_8EBE_4E98_B407_81775C1F7E9C, ,
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: F_SetupUtil.dll.88BD42D4_8EBE_4E98_B407_81775C1F7E9C, ,
MSI (s) (5C:A8) [22:18:12:115]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (5C:A8) [22:18:12:115]: Machine policy value 'DisableRollback' is 0
MSI (s) (5C:A8) [22:18:12:115]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Anyone seen this issue before? Thanks.
