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Issue: Pinned program shortcuts lose functionality, have to re-pin RRS feed

  • Question

  • Infrastructure Info:
    Corporate Network with Active Directory, Server 2008R2, Exchange 2010SP2, Windows XP Pro and Windows 7 Pro clients. Roaming profiles, and Networked Home Drives (with folder redirection via GPO).
    Issue:
    We have a Windows 7 user who has an issue with pinned program shortcuts on the Start Menu or Task Bar. They will work fine initially, but after some time, the pinned shortcuts won't work/launch the app intended... So Windows 7 asks if he would like to remove the pinned program shortcut. The problem is random as he will have days pass where the pinned program shortcuts work fine, but then they lose functionality of opening their intended application again. The pinned shortcuts he uses regularly are the ones for Internet Explorer, and Office 2010 applications (so word, excel, powerpoint, outlook). Whether he logs on and off, or locks his machine, the pinned program shortcuts lose the function to launch their apps, and he has to repeatedly unpin broken ones and re-pin new ones. Definitely a BUG somewhere on how profiles are handled, whether it be local, roaming, or both. Any ideas Microsoft? This is a pretty annoying BUG.
    More info:
    I mentioned our user accounts have Roaming Profiles and Redirected Network Home drives? AppData (roaming) is being redirected to the user's network home drive if that makes any difference.
    Thursday, January 12, 2012 8:01 PM

Answers

  • Hi,

    As we known, the pinned items in Start Menu and Task Bar are located in C:\Users\<UserID>\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned file. 

    I noticed that you enabled the AppDate (roaming) GP, so, by design, pinned item needs to be re-created after folder redirection for app data is applied. Meanwhile, would you please test don't selecting "Move the contents of Documents to the new location" for app data reaming setting.

     

    Thanks.


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    Tuesday, January 17, 2012 8:28 AM