locked
Error committed after Windows 7 downloaded RRS feed

  • Question

  • I downloaded Windows 7.
    I deleted all programs supporting my Epson RX500 printer.  My error.
    I try to download the programs via the original CD disc provided by Epson RX printer.---Receive the message - this OS version is not supported.
    I try to download the provided browser within Windows 7 and`it fails because there is no core printer.
    Windows 7 support say the core data should be provided by Epson.
    Epson support say the browsers are provided by Windows 7 and they can do nothing.
    How can I get the core printer program installed which will be compatible with the Windows 7 browser?
    Oliver Scarvie  oscarvie@charter.net   541-858-9783
    Wednesday, November 4, 2009 10:55 PM

Answers

  • I don't understand what you write.

    You seem to be using "download" where I'd write "install", but it's not clear to me.

    I believe that there are no Windows7 drivers for the RX500. The newest ones I've seen are the ones at Windows Update for Vista.

    You could try downloading them from:

    http://catalog.update.microsoft.com/v7/site/Home.aspx

    (Search for RX500. Get the X86 driver, if you have the normal 32 bit version of Windows 7.)

    Extract the .cab file with a utility. (7zip works; it's free, open source.)

    Good luck.
    • Marked as answer by Oliver3245 Wednesday, November 11, 2009 2:59 AM
    Wednesday, November 4, 2009 11:10 PM
  • Hi Oliver,

    Thank you for your post.

    As per my knowledge Epson RX500 printer is compatible with Windows 7 (32 bit and 64 bit) as updated in compatibility center website( http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Hardware&s=Epson%20RX500 ).

    1-  As bobkn suggested you may download the updated drivers from

    http://catalog.update.microsoft.com/v7/site/Home.aspx

    2-  You may like to go for driver Repair.

    3-  If issue still persist, you may like to try installing Windows Updates by
         ---click Start , point to All Programs , and then click Windows Update . In the navigation pane, click Check for updates , and then follow the steps to install all recommended updates.
      
    Hope this helps.


    Thanks,

    Jobin
    • Proposed as answer by Jobin Joshua Tuesday, November 10, 2009 5:06 PM
    • Marked as answer by Oliver3245 Wednesday, November 11, 2009 2:59 AM
    Thursday, November 5, 2009 8:25 PM

All replies

  • I don't understand what you write.

    You seem to be using "download" where I'd write "install", but it's not clear to me.

    I believe that there are no Windows7 drivers for the RX500. The newest ones I've seen are the ones at Windows Update for Vista.

    You could try downloading them from:

    http://catalog.update.microsoft.com/v7/site/Home.aspx

    (Search for RX500. Get the X86 driver, if you have the normal 32 bit version of Windows 7.)

    Extract the .cab file with a utility. (7zip works; it's free, open source.)

    Good luck.
    • Marked as answer by Oliver3245 Wednesday, November 11, 2009 2:59 AM
    Wednesday, November 4, 2009 11:10 PM
  • Hi Oliver,

    Thank you for your post.

    As per my knowledge Epson RX500 printer is compatible with Windows 7 (32 bit and 64 bit) as updated in compatibility center website( http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Hardware&s=Epson%20RX500 ).

    1-  As bobkn suggested you may download the updated drivers from

    http://catalog.update.microsoft.com/v7/site/Home.aspx

    2-  You may like to go for driver Repair.

    3-  If issue still persist, you may like to try installing Windows Updates by
         ---click Start , point to All Programs , and then click Windows Update . In the navigation pane, click Check for updates , and then follow the steps to install all recommended updates.
      
    Hope this helps.


    Thanks,

    Jobin
    • Proposed as answer by Jobin Joshua Tuesday, November 10, 2009 5:06 PM
    • Marked as answer by Oliver3245 Wednesday, November 11, 2009 2:59 AM
    Thursday, November 5, 2009 8:25 PM