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BEX error, Outlook 2010 won't load RRS feed

  • Question

  • After reading a few threads relating to this, I still haven't been able to resolve the issue.

    Unable to load Outlook in safe mode, have installed MS Office, updated USB and Display drivers all to no avail.  Dissimilar to other threads it states the fault module is WININET.dll

    Any assistance appreciated.

    Problem signature:
      Problem Event Name:    BEX
      Application Name:    OUTLOOK.EXE
      Application Version:    14.0.7113.5000
      Application Timestamp:    527d636c
      Fault Module Name:    WININET.dll
      Fault Module Version:    9.0.8112.16533
      Fault Module Timestamp:    52f1fb5a
      Exception Offset:    0009c100
      Exception Code:    c0000409
      Exception Data:    00000000
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    1033

    Additional information about the problem:
      LCID:    1033
      skulcid:    1033
     

    Saturday, February 22, 2014 6:10 PM

Answers

  • Hi,

    When using command prompt to replace the corrupted dll file, Open the command prompt window with administrative priviledges and remember to take ownership and give yourself administrator permission like

    takeown /f C:\windows\location of the file   

    icacls C:\windows\location of the file /grant administrators:F

    Icacls

    http://technet.microsoft.com/en-us/magazine/2007.07.securitywatch.aspx

    http://technet.microsoft.com/en-us/library/cc753525.aspx

    then use the copy command to perform the copy action

    example

    copy C:\windows\Microsoft.NET\framework\abc.dll C:\windows\system32\abc.dll to copy abc.dll file from one location to another.

    If you have a restore point, you can also return your system to a previous state when the computer is functioning fine.

    Or if you have a installation disk, you can perform a repair install to fix the error, please refer to this link

    http://support.microsoft.com/kb/2255099/en-us


    Yolanda Zhu
    TechNet Community Support

    • Marked as answer by EMMmmmmmm Monday, March 10, 2014 8:30 AM
    Tuesday, March 4, 2014 2:25 AM

All replies

  • Check this :

    http://social.technet.microsoft.com/Forums/windows/en-US/79ba5845-c196-4d98-92d1-67c7caea9bcf/hi-bex-error-and-appcrash-error?forum=w7itprogeneral

    Follow the steps mentioned in this link.


    Arnav Sharma | Facebook | Twitter Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Saturday, February 22, 2014 6:12 PM
  • After running sfc /scannow, it appears one my DLL's is corrupt.

    2014-02-22 18:50:39, Info                  CSI    0000030f Hashes for file member \??\C:\Windows\SysWOW64\wininet.dll do not match actual file [l:22{11}]"wininet.dll" :
      Found: {l:32 b:xmtpurlTprHLHCllEwks3t2H937ezM2RI8AmL73cagE=} Expected: {l:32 b:odJcUUjQGE3XCphMA9oDwWJNVn5M98gQbwsiVH5JMWU=}
    2014-02-22 18:50:39, Info                  CSI    00000310 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.4.8112.16533_none_1a5fc8c9bc1faf21\wininet.dll do not match actual file [l:22{11}]"wininet.dll" :
      Found: {l:32 b:xmtpurlTprHLHCllEwks3t2H937ezM2RI8AmL73cagE=} Expected: {l:32 b:odJcUUjQGE3XCphMA9oDwWJNVn5M98gQbwsiVH5JMWU=}
    2014-02-22 18:50:39, Info                  CSI    00000311 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"wininet.dll"; source file in store is also corrupted
    2014-02-22 18:50:39, Info                  CSI    00000312 Repair results created:
    POQ 129 starts:

    Saturday, February 22, 2014 7:13 PM
  • Right click on Start > Search. Type wininet.dll in the field for files to be searched for. Choose to search your primary drive (usually C). Enable Search Hidden Files and Folder from Advanced Features. Click on Search button to begin the search. In the list of results, locate the wininet.dll   file associated with C:\WINDOWS\ServicePackFiles\i386. Right click on wininet.dll to the left of the aformentioned directory and choose "Open folder location". The wininet.dll file should be hightlighted when the folder opens. Right click on the file and choose copy. Next, in the search results list, right click on wininet.dll that corresponds to C\Windows\system32\ and choose "Open folder location". Again the file should be highlighted. Right click on the file and choose delete. Right click again in a free space within the folder and choose paste. If this does not solve your problem you may need to get a windows os disk and extract the file from there.

    <b>Arnav Sharma</b> | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, February 23, 2014 3:35 PM
  • I'm running 64 bit windows, I've located the wininet.dll file in the sysWOW64 directory, but am unable to replace it.

    I've tried taking ownership, not possible, booting in safe mode to command prompt, running an admin cmd window, changing attributes, everything I have attempted I get access denied.  Even tried booting from a hirens USB but the 32 bit WinXp shell won't load on this HP laptop.  At a bit of a loss here how to replace this file.

    Saturday, March 1, 2014 11:50 PM
  • What about using command prompt?

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, March 2, 2014 2:16 PM
  • Nope, still getting access denied.  Don't Microsoft have some backdoor method of replacing corrupt DLL's??
    Sunday, March 2, 2014 6:45 PM
  • Hi,

    When using command prompt to replace the corrupted dll file, Open the command prompt window with administrative priviledges and remember to take ownership and give yourself administrator permission like

    takeown /f C:\windows\location of the file   

    icacls C:\windows\location of the file /grant administrators:F

    Icacls

    http://technet.microsoft.com/en-us/magazine/2007.07.securitywatch.aspx

    http://technet.microsoft.com/en-us/library/cc753525.aspx

    then use the copy command to perform the copy action

    example

    copy C:\windows\Microsoft.NET\framework\abc.dll C:\windows\system32\abc.dll to copy abc.dll file from one location to another.

    If you have a restore point, you can also return your system to a previous state when the computer is functioning fine.

    Or if you have a installation disk, you can perform a repair install to fix the error, please refer to this link

    http://support.microsoft.com/kb/2255099/en-us


    Yolanda Zhu
    TechNet Community Support

    • Marked as answer by EMMmmmmmm Monday, March 10, 2014 8:30 AM
    Tuesday, March 4, 2014 2:25 AM