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Old Attachments Not Retreivable

    Question

  • Hi there,

    I am unable to open old e-mail attachments.  I do not have them saved and sometimes need to refer to these older mails.  My archive settings are off and I do not have any add-ins that auto archive.  How can I resolve this issue?

    The issue seems to be mainly with one of my e-mail accounts.  I have 3 on outlook.  The first 2 accounts are fine. 

    Please advise.  Kind regards, Johanita

    Monday, April 24, 2017 7:20 PM

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