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Help Please: Explorer.exe Faulting since Creators Update - Dump Files Provided RRS feed

  • Question

  • Hi,

    I could really use your help in analyzing a user dump for explorer.exe.   I recently installed the Creators update and explorer.exe is faulting several times a day (usually when moving a file or folder into the recycle bin or into another folder on the desktop). 

    I have Uploaded 2 dump files and I hope you can help me identify the cause.  Thank You so much for your valuable time.

    Dump Files ===>>>:
    https://1drv.ms/u/s!ArteRzxksBKDgT_MPQHRt_F9AiTM

    Regards,

    Marc


    Dump 1:  explorer.exe.8048.dmp

    Faulting application name: explorer.exe, version: 10.0.15063.447, time stamp: 0x951324bb

    Faulting module name: windows.storage.dll, version: 10.0.15063.502, time stamp: 0xded631f2

    Exception code: 0xc0000005

    Fault offset: 0x00000000000e4ef4

    Faulting process id: 0x1f70

    Faulting application start time: 0x01d312ac040c6815

    Faulting application path: C:\WINDOWS\explorer.exe

    Faulting module path: C:\WINDOWS\System32\windows.storage.dll

    Report Id: 40f9a5a2-7869-4ab6-80d1-928c86dfbae5

    Faulting package full name:

    Faulting package-relative application ID:


    Dump 2:  explorer.exe.3220.dmp

    Faulting application name: Explorer.EXE, version: 10.0.15063.447, time stamp: 0x951324bb

    Faulting module name: appresolver.dll, version: 10.0.15063.168, time stamp: 0x5b9a18c9

    Exception code: 0xc0000005

    Fault offset: 0x00000000000387b4

    Faulting process id: 0xc94

    Faulting application start time: 0x01d312ac01f4da03

    Faulting application path: C:\WINDOWS\Explorer.EXE

    Faulting module path: C:\Windows\System32\appresolver.dll

    Report Id: ee4e74a8-31b2-4a73-8275-6efc091c4aef

    Faulting package full name:

    Faulting package-relative application ID:


    MORE INFO:

    Fault bucket 120810688007, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: explorer.exe
    P2: 10.0.15063.447
    P3: 951324bb
    P4: windows.storage.dll
    P5: 10.0.15063.502
    P6: ded631f2
    P7: c0000005
    P8: 00000000000e4ab5
    P9:
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2CD2.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_6f8be98dc79551b3934024d6d34c8c931b39cf9b_10d58a87_2a3f2f62

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: f1f22eab-cccd-4e3e-8299-369d62947dd0
    Report Status: 268435456
    Hashed bucket: 9e04c601e735fff8485dc2ebc64f4a49

    Version=1
    EventType=APPCRASH
    EventTime=131469366008451195
    ReportType=2
    Consent=1
    UploadTime=131469366015797673
    ReportFlags=524288
    ReportStatus=268435456
    ReportIdentifier=b00efb9b-3c4e-4877-bde0-59ed545be898
    IntegratorReportIdentifier=f1f22eab-cccd-4e3e-8299-369d62947dd0
    Wow64Host=34404
    NsAppName=explorer.exe
    AppSessionGuid=00002194-0001-0011-da14-338bb012d301
    TargetAppId=W:0000f519feec486de87ed73cb92d3cac802400000000!0000b508012a71504be378757825d558f48da4d11d64!explorer.exe
    TargetAppVer=2049//04//03:10:49:31!4a1149!explorer.exe
    BootId=4294967295
    TargetAsId=312
    Response.BucketId=9e04c601e735fff8485dc2ebc64f4a49
    Response.BucketTable=4
    Response.LegacyBucketId=120810688007
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=explorer.exe
    Sig[1].Name=Application Version
    Sig[1].Value=10.0.15063.447
    Sig[2].Name=Application Timestamp
    Sig[2].Value=951324bb
    Sig[3].Name=Fault Module Name
    Sig[3].Value=windows.storage.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=10.0.15063.502
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=ded631f2
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=00000000000e4ab5
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.15063.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=d112
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=d11254a7229b0e9c207a05fd63fda620
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=1e49
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=1e49dbdf0a2e2ec3abca8aaa37e03071
    UI[2]=C:\WINDOWS\explorer.exe
    LoadedModule[0]=C:\WINDOWS\explorer.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\System32\msvcrt.dll
    LoadedModule[5]=C:\WINDOWS\System32\combase.dll
    LoadedModule[6]=C:\WINDOWS\System32\ucrtbase.dll
    LoadedModule[7]=C:\WINDOWS\System32\RPCRT4.dll
    LoadedModule[8]=C:\WINDOWS\System32\bcryptPrimitives.dll
    LoadedModule[9]=C:\WINDOWS\System32\OLEAUT32.dll
    LoadedModule[10]=C:\WINDOWS\System32\msvcp_win.dll
    LoadedModule[11]=C:\WINDOWS\System32\shcore.dll
    LoadedModule[12]=C:\WINDOWS\System32\powrprof.dll
    LoadedModule[13]=C:\WINDOWS\System32\user32.dll
    LoadedModule[14]=C:\WINDOWS\System32\win32u.dll
    LoadedModule[15]=C:\WINDOWS\SYSTEM32\MrmCoreR.dll
    LoadedModule[16]=C:\WINDOWS\System32\GDI32.dll
    LoadedModule[17]=C:\WINDOWS\System32\gdi32full.dll
    LoadedModule[18]=C:\WINDOWS\SYSTEM32\TWINAPI.dll
    LoadedModule[19]=C:\WINDOWS\System32\shlwapi.dll
    LoadedModule[20]=C:\WINDOWS\System32\windows.storage.dll
    LoadedModule[21]=C:\WINDOWS\System32\advapi32.dll
    LoadedModule[22]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll
    LoadedModule[23]=C:\WINDOWS\System32\sechost.dll
    LoadedModule[24]=C:\WINDOWS\System32\kernel.appcore.dll
    LoadedModule[25]=C:\WINDOWS\System32\profapi.dll
    LoadedModule[26]=C:\WINDOWS\System32\SHELL32.dll
    LoadedModule[27]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
    LoadedModule[28]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
    LoadedModule[29]=C:\WINDOWS\System32\cfgmgr32.dll
    LoadedModule[30]=C:\WINDOWS\System32\CRYPT32.dll
    LoadedModule[31]=C:\WINDOWS\System32\MSASN1.dll
    LoadedModule[32]=C:\WINDOWS\SYSTEM32\settingsynccore.dll
    LoadedModule[33]=C:\WINDOWS\SYSTEM32\winmm.dll
    LoadedModule[34]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
    LoadedModule[35]=C:\WINDOWS\SYSTEM32\ntmarta.dll
    LoadedModule[36]=C:\WINDOWS\SYSTEM32\usermgrcli.dll
    LoadedModule[37]=C:\WINDOWS\SYSTEM32\wintypes.dll
    LoadedModule[38]=C:\WINDOWS\SYSTEM32\UxTheme.dll
    LoadedModule[39]=C:\WINDOWS\SYSTEM32\dwmapi.dll
    LoadedModule[40]=C:\WINDOWS\SYSTEM32\SspiCli.dll
    LoadedModule[41]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
    LoadedModule[42]=C:\WINDOWS\SYSTEM32\USERENV.dll
    LoadedModule[43]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
    LoadedModule[44]=C:\WINDOWS\SYSTEM32\winmmbase.dll
    LoadedModule[45]=C:\WINDOWS\SYSTEM32\cryptsp.dll
    LoadedModule[46]=C:\WINDOWS\SYSTEM32\bcrypt.dll
    LoadedModule[47]=C:\WINDOWS\System32\IMM32.DLL
    LoadedModule[48]=C:\WINDOWS\System32\MSCTF.dll
    LoadedModule[49]=C:\Program Files (x86)\Stardock\Start10\Start10_64.dll
    LoadedModule[50]=C:\WINDOWS\System32\ole32.dll
    LoadedModule[51]=C:\WINDOWS\System32\clbcatq.dll
    LoadedModule[52]=C:\Windows\System32\appresolver.dll
    LoadedModule[53]=C:\Windows\System32\Bcp47Langs.dll
    LoadedModule[54]=C:\Windows\System32\SLC.dll
    LoadedModule[55]=C:\Windows\System32\elscore.dll
    LoadedModule[56]=C:\Windows\System32\urlmon.dll
    LoadedModule[57]=C:\Windows\System32\sppc.dll
    LoadedModule[58]=C:\Windows\System32\iertutil.dll
    LoadedModule[59]=C:\Windows\System32\CRYPTBASE.DLL
    LoadedModule[60]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
    LoadedModule[61]=C:\Windows\System32\StartTileData.dll
    LoadedModule[62]=C:\Windows\System32\XmlLite.dll
    LoadedModule[63]=C:\WINDOWS\System32\IDStore.dll
    LoadedModule[64]=C:\WINDOWS\System32\SAMLIB.dll
    LoadedModule[65]=C:\Windows\System32\Windows.StateRepository.dll
    LoadedModule[66]=C:\Windows\System32\StateRepository.Core.dll
    LoadedModule[67]=C:\WINDOWS\System32\wlidprov.dll
    LoadedModule[68]=C:\WINDOWS\System32\samcli.dll
    LoadedModule[69]=C:\Windows\System32\Windows.ApplicationModel.dll
    LoadedModule[70]=C:\WINDOWS\SYSTEM32\dsreg.dll
    LoadedModule[71]=C:\WINDOWS\SYSTEM32\msvcp110_win.dll
    LoadedModule[72]=C:\Windows\System32\AppXDeploymentClient.dll
    LoadedModule[73]=C:\WINDOWS\SYSTEM32\settingsyncpolicy.dll
    LoadedModule[74]=C:\WINDOWS\SYSTEM32\DPAPI.DLL
    LoadedModule[75]=C:\WINDOWS\SYSTEM32\policymanager.dll
    LoadedModule[76]=C:\Windows\System32\OneCoreCommonProxyStub.dll
    LoadedModule[77]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
    LoadedModule[78]=C:\WINDOWS\SYSTEM32\apphelp.dll
    LoadedModule[79]=C:\Windows\System32\gameux.dll
    LoadedModule[80]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2\COMCTL32.dll
    LoadedModule[81]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.15063.483_none_56eb200d4259be70\gdiplus.dll
    LoadedModule[82]=C:\WINDOWS\SYSTEM32\edputil.dll
    LoadedModule[83]=C:\WINDOWS\system32\rsaenh.dll
    LoadedModule[84]=C:\Windows\System32\msi.dll
    LoadedModule[85]=C:\Windows\System32\ieframe.dll
    LoadedModule[86]=C:\Windows\System32\NETAPI32.dll
    LoadedModule[87]=C:\Windows\System32\VERSION.dll
    LoadedModule[88]=C:\Windows\System32\NETUTILS.DLL
    LoadedModule[89]=C:\Windows\System32\WKSCLI.DLL
    LoadedModule[90]=C:\WINDOWS\SYSTEM32\msIso.dll
    LoadedModule[91]=C:\Windows\System32\dfshim.dll
    LoadedModule[92]=C:\Windows\System32\mscoree.dll
    LoadedModule[93]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
    LoadedModule[94]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
    LoadedModule[95]=C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll
    LoadedModule[96]=C:\Windows\System32\msxml6.dll
    LoadedModule[97]=C:\WINDOWS\system32\zipfldr.dll
    LoadedModule[98]=C:\WINDOWS\SYSTEM32\Secur32.dll
    LoadedModule[99]=C:\WINDOWS\SYSTEM32\MLANG.dll
    LoadedModule[100]=C:\WINDOWS\SYSTEM32\WININET.dll
    LoadedModule[101]=C:\WINDOWS\system32\NetworkExplorer.dll
    LoadedModule[102]=C:\Windows\System32\VEEventDispatcher.dll
    LoadedModule[103]=C:\WINDOWS\System32\NotificationObjFactory.dll
    LoadedModule[104]=C:\WINDOWS\SYSTEM32\SndVolSSO.DLL
    LoadedModule[105]=C:\WINDOWS\SYSTEM32\MMDevAPI.DLL
    LoadedModule[106]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
    LoadedModule[107]=C:\WINDOWS\SYSTEM32\OLEACC.dll
    LoadedModule[108]=C:\WINDOWS\system32\dataexchange.dll
    LoadedModule[109]=C:\WINDOWS\system32\dcomp.dll
    LoadedModule[110]=C:\WINDOWS\system32\d3d11.dll
    LoadedModule[111]=C:\WINDOWS\system32\dxgi.dll
    LoadedModule[112]=C:\WINDOWS\system32\windowscodecs.dll
    LoadedModule[113]=C:\WINDOWS\system32\explorerframe.dll
    LoadedModule[114]=C:\Windows\System32\Windows.UI.dll
    LoadedModule[115]=C:\Windows\System32\thumbcache.dll
    LoadedModule[116]=C:\WINDOWS\System32\coml2.dll
    LoadedModule[117]=C:\WINDOWS\system32\twinui.pcshell.dll
    LoadedModule[118]=C:\WINDOWS\system32\wincorlib.DLL
    LoadedModule[119]=C:\WINDOWS\system32\CLIPC.dll
    LoadedModule[120]=C:\Windows\System32\windows.immersiveshell.serviceprovider.dll
    LoadedModule[121]=C:\WINDOWS\SYSTEM32\Authui.DLL
    LoadedModule[122]=C:\WINDOWS\System32\Wintrust.dll
    LoadedModule[123]=C:\WINDOWS\System32\imagehlp.dll
    LoadedModule[124]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
    LoadedModule[125]=C:\WINDOWS\SYSTEM32\WLDP.DLL
    LoadedModule[126]=C:\WINDOWS\SYSTEM32\WINSTA.dll
    LoadedModule[127]=C:\WINDOWS\SYSTEM32\gpapi.dll
    LoadedModule[128]=C:\WINDOWS\System32\twinui.appcore.dll
    LoadedModule[129]=C:\WINDOWS\system32\twinui.dll
    LoadedModule[130]=C:\WINDOWS\System32\ApplicationFrame.dll
    LoadedModule[131]=C:\WINDOWS\System32\d2d1.dll
    LoadedModule[132]=C:\WINDOWS\SYSTEM32\ntshrui.dll
    LoadedModule[133]=C:\WINDOWS\SYSTEM32\srvcli.dll
    LoadedModule[134]=C:\WINDOWS\SYSTEM32\cscapi.dll
    LoadedModule[135]=C:\Windows\System32\HolographicExtensions.dll
    LoadedModule[136]=C:\Windows\System32\ResourcePolicyClient.dll
    LoadedModule[137]=C:\Windows\System32\Windows.UI.Immersive.dll
    LoadedModule[138]=C:\Windows\System32\AboveLockAppHost.dll
    LoadedModule[139]=C:\WINDOWS\System32\npsm.dll
    LoadedModule[140]=C:\Windows\System32\Windows.Web.dll
    LoadedModule[141]=C:\Windows\System32\Windows.Shell.BlueLightReduction.dll
    LoadedModule[142]=C:\Windows\System32\Windows.CloudStore.dll
    LoadedModule[143]=C:\Windows\System32\Windows.CloudStore.Schema.Shell.dll
    LoadedModule[144]=C:\Windows\System32\mscms.dll
    LoadedModule[145]=C:\WINDOWS\SYSTEM32\MFPlat.DLL
    LoadedModule[146]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
    LoadedModule[147]=C:\Windows\System32\TaskFlowDataEngine.dll
    LoadedModule[148]=C:\Windows\System32\cdp.dll
    LoadedModule[149]=C:\WINDOWS\System32\WS2_32.dll
    LoadedModule[150]=C:\Windows\System32\ncrypt.dll
    LoadedModule[151]=C:\Windows\System32\IPHLPAPI.DLL
    LoadedModule[152]=C:\Windows\System32\WINHTTP.dll
    LoadedModule[153]=C:\Windows\System32\NTASN1.dll
    LoadedModule[154]=C:\Windows\System32\NotificationControllerPS.dll
    LoadedModule[155]=C:\Windows\System32\ActXPrxy.dll
    LoadedModule[156]=C:\Windows\System32\Windows.Networking.Connectivity.dll
    LoadedModule[157]=C:\WINDOWS\SYSTEM32\NInput.dll
    LoadedModule[158]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll
    LoadedModule[159]=C:\WINDOWS\system32\execmodelproxy.dll
    LoadedModule[160]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvwgf2umx_cfg.dll
    LoadedModule[161]=C:\WINDOWS\SYSTEM32\rmclient.dll
    LoadedModule[162]=C:\WINDOWS\SYSTEM32\cryptngc.dll
    LoadedModule[163]=C:\WINDOWS\System32\UIAnimation.dll
    LoadedModule[164]=C:\Users\MARC\AppData\Local\Microsoft\OneDrive\17.3.6943.0625\amd64\FileSyncShell64.dll
    LoadedModule[165]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
    LoadedModule[166]=C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\GROOVEEX.DLL
    LoadedModule[167]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
    LoadedModule[168]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
    LoadedModule[169]=C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\1033\GrooveIntlResource.dll
    LoadedModule[170]=C:\Windows\System32\EhStorShell.dll
    LoadedModule[171]=C:\WINDOWS\System32\SETUPAPI.dll
    LoadedModule[172]=C:\WINDOWS\System32\cscui.dll
    LoadedModule[173]=C:\WINDOWS\system32\mssprxy.dll
    LoadedModule[174]=C:\WINDOWS\System32\shacct.dll
    LoadedModule[175]=C:\WINDOWS\SYSTEM32\sud.DLL
    LoadedModule[176]=C:\WINDOWS\SYSTEM32\DUI70.dll
    LoadedModule[177]=C:\WINDOWS\SYSTEM32\ADVPACK.dll
    LoadedModule[178]=C:\WINDOWS\System32\AppxPackaging.dll
    LoadedModule[179]=C:\WINDOWS\System32\OpcServices.DLL
    LoadedModule[180]=C:\WINDOWS\system32\stobject.dll
    LoadedModule[181]=C:\WINDOWS\system32\WMICLNT.dll
    LoadedModule[182]=C:\WINDOWS\system32\BatMeter.dll
    LoadedModule[183]=C:\Windows\System32\InputSwitch.dll
    LoadedModule[184]=C:\WINDOWS\system32\es.dll
    LoadedModule[185]=C:\WINDOWS\system32\prnfldr.dll
    LoadedModule[186]=C:\WINDOWS\SYSTEM32\sxs.dll
    LoadedModule[187]=C:\WINDOWS\System32\DeviceSetupManagerAPI.dll
    LoadedModule[188]=C:\WINDOWS\SYSTEM32\atlthunk.dll
    LoadedModule[189]=C:\WINDOWS\System32\Windows.UI.Shell.dll
    LoadedModule[190]=C:\WINDOWS\System32\Actioncenter.dll
    LoadedModule[191]=C:\WINDOWS\System32\wevtapi.dll
    LoadedModule[192]=C:\WINDOWS\system32\dxp.dll
    LoadedModule[193]=C:\WINDOWS\system32\SHDOCVW.dll
    LoadedModule[194]=C:\WINDOWS\system32\Syncreg.dll
    LoadedModule[195]=C:\WINDOWS\System32\npmproxy.dll
    LoadedModule[196]=C:\WINDOWS\System32\NSI.dll
    LoadedModule[197]=C:\WINDOWS\SYSTEM32\wlanapi.dll
    LoadedModule[198]=C:\Windows\System32\wwapi.dll
    LoadedModule[199]=C:\Windows\System32\wcmapi.dll
    LoadedModule[200]=C:\WINDOWS\SYSTEM32\dusmapi.dll
    LoadedModule[201]=C:\WINDOWS\system32\wpdshserviceobj.dll
    LoadedModule[202]=C:\Windows\System32\PortableDeviceTypes.dll
    LoadedModule[203]=C:\Windows\System32\PortableDeviceApi.dll
    LoadedModule[204]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
    LoadedModule[205]=C:\WINDOWS\SYSTEM32\AVRT.dll
    LoadedModule[206]=C:\WINDOWS\system32\SettingMonitor.dll
    LoadedModule[207]=C:\WINDOWS\System32\pnidui.dll
    LoadedModule[208]=C:\WINDOWS\System32\netprofm.dll
    LoadedModule[209]=C:\Windows\System32\NetworkUXBroker.dll
    LoadedModule[210]=C:\Windows\System32\EthernetMediaManager.dll
    LoadedModule[211]=C:\WINDOWS\System32\cscobj.dll
    LoadedModule[212]=C:\WINDOWS\System32\srchadmin.dll
    LoadedModule[213]=C:\WINDOWS\system32\Windows.Internal.Shell.Broker.dll
    LoadedModule[214]=C:\WINDOWS\system32\ntoskrnl.exe
    LoadedModule[215]=C:\WINDOWS\System32\SyncCenter.dll
    LoadedModule[216]=C:\Windows\System32\imapi2.dll
    LoadedModule[217]=C:\Windows\System32\bthprops.cpl
    LoadedModule[218]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
    LoadedModule[219]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
    LoadedModule[220]=C:\WINDOWS\System32\hgcpl.dll
    LoadedModule[221]=C:\WINDOWS\System32\DUser.dll
    LoadedModule[222]=C:\WINDOWS\System32\provsvc.dll
    LoadedModule[223]=C:\WINDOWS\system32\hgprint.dll
    LoadedModule[224]=C:\WINDOWS\system32\WINSPOOL.DRV
    LoadedModule[225]=C:\WINDOWS\SYSTEM32\wdmaud.drv
    LoadedModule[226]=C:\WINDOWS\SYSTEM32\ksuser.dll
    LoadedModule[227]=C:\WINDOWS\SYSTEM32\msacm32.drv
    LoadedModule[228]=C:\WINDOWS\SYSTEM32\MSACM32.dll
    LoadedModule[229]=C:\WINDOWS\SYSTEM32\midimap.dll
    LoadedModule[230]=C:\WINDOWS\SYSTEM32\MPR.dll
    LoadedModule[231]=C:\WINDOWS\System32\drprov.dll
    LoadedModule[232]=C:\WINDOWS\System32\ntlanman.dll
    LoadedModule[233]=C:\WINDOWS\System32\davclnt.dll
    LoadedModule[234]=C:\WINDOWS\System32\DAVHLPR.dll
    LoadedModule[235]=C:\WINDOWS\System32\StructuredQuery.dll
    LoadedModule[236]=C:\WINDOWS\System32\MSWB7.dll
    LoadedModule[237]=C:\WINDOWS\system32\Windows.Storage.Search.dll
    LoadedModule[238]=C:\WINDOWS\SYSTEM32\MsftEdit.dll
    LoadedModule[239]=C:\Windows\System32\Windows.Globalization.dll
    LoadedModule[240]=C:\WINDOWS\SYSTEM32\globinputhost.dll
    LoadedModule[241]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[242]=C:\WINDOWS\system32\UIRibbon.dll
    LoadedModule[243]=C:\WINDOWS\SYSTEM32\UIRibbonRes.dll
    LoadedModule[244]=C:\Windows\System32\uiautomationcore.dll
    LoadedModule[245]=C:\Windows\System32\WorkFoldersShell.dll
    LoadedModule[246]=C:\Windows\System32\dlnashext.dll
    LoadedModule[247]=C:\Windows\System32\PlayToDevice.dll
    LoadedModule[248]=C:\Windows\System32\DevDispItemProvider.dll
    LoadedModule[249]=C:\Windows\System32\EhStorAPI.dll
    LoadedModule[250]=C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll
    LoadedModule[251]=C:\WINDOWS\SYSTEM32\pcacli.dll
    LoadedModule[252]=C:\WINDOWS\System32\sfc_os.dll
    LoadedModule[253]=C:\WINDOWS\System32\DEVRTL.dll
    LoadedModule[254]=C:\WINDOWS\SYSTEM32\searchfolder.dll
    LoadedModule[255]=C:\WINDOWS\system32\IconCodecService.dll
    LoadedModule[256]=C:\WINDOWS\SYSTEM32\VirtDisk.dll
    LoadedModule[257]=C:\WINDOWS\SYSTEM32\FLTLIB.DLL
    LoadedModule[258]=C:\WINDOWS\system32\tquery.dll
    LoadedModule[259]=C:\WINDOWS\system32\cryptdll.dll
    LoadedModule[260]=C:\WINDOWS\system32\mswsock.dll
    LoadedModule[261]=C:\Windows\System32\smartscreenps.dll
    LoadedModule[262]=C:\WINDOWS\System32\wscinterop.dll
    LoadedModule[263]=C:\WINDOWS\System32\WSCAPI.dll
    LoadedModule[264]=C:\WINDOWS\System32\wscui.cpl
    LoadedModule[265]=C:\WINDOWS\System32\werconcpl.dll
    LoadedModule[266]=C:\WINDOWS\System32\framedynos.dll
    LoadedModule[267]=C:\WINDOWS\System32\wer.dll
    LoadedModule[268]=C:\WINDOWS\System32\hcproviders.dll
    LoadedModule[269]=C:\Windows\System32\ieproxy.dll
    LoadedModule[270]=C:\Program Files\Macrium\Reflect\RContextMenu.dll
    LoadedModule[271]=C:\Windows\System32\Windows.System.Launcher.dll
    LoadedModule[272]=C:\Windows\System32\WpPortingLibrary.dll
    LoadedModule[273]=C:\Windows\System32\dsclient.dll
    LoadedModule[274]=C:\WINDOWS\system32\twext.dll
    LoadedModule[275]=C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll
    LoadedModule[276]=C:\WINDOWS\SYSTEM32\sfc.dll
    LoadedModule[277]=C:\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.dll
    LoadedModule[278]=C:\WINDOWS\SYSTEM32\oledlg.dll
    LoadedModule[279]=C:\Program Files\WinRAR\rarext.dll
    LoadedModule[280]=C:\Program Files\IDM Computer Solutions\UltraEdit\ue64ctmn.dll
    LoadedModule[281]=C:\PROGRA~1\Nitro\PRO11~1\NPSHEL~1.DLL
    LoadedModule[282]=C:\Program Files\FastCopy\FastEx64.dll
    LoadedModule[283]=C:\Program Files\ESET\ESET Security\shellExt.dll
    LoadedModule[284]=C:\Program Files\7-Zip\7-zip.dll
    LoadedModule[285]=C:\WINDOWS\System32\wshirda.dll
    LoadedModule[286]=C:\WINDOWS\system32\wpdshext.dll
    LoadedModule[287]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\dfdll.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=Windows Explorer
    AppPath=C:\WINDOWS\explorer.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=A68A3FE10BB242F9462A87DD6C982FD5
    MetadataHash=649397912



    Friday, August 11, 2017 8:19 PM

Answers

  •  Start10_64.dll (Start 10 module) appears to be at issue:

    *** WARNING: Unable to verify timestamp for Start10_64.dll
    *** ERROR: Module load completed but symbols could not be loaded for Start10_64.dll
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for sppc.dll -
    *** WARNING: Unable to verify timestamp for nvwgf2umx_cfg.dll
    *** ERROR: Module load completed but symbols could not be loaded for nvwgf2umx_cfg.dll
    GetUrlPageData2 (WinHttp) failed: 12002.
    Probably caused by : windows.storage.dll ( windows_storage!ILCompareRelIDs+464

    The nvwgf2umx_cfg.dll (NVIDIA graphics module) is also referenced but the latest NVIDIA driver appears to be installed.

    Try temporarily uninstalling Stardock Start10 and if the issue persists roll back the NVIDIA graphic driver to the previous version.

    • Marked as answer by INTREPID-5th Friday, August 11, 2017 11:39 PM
    • Unmarked as answer by INTREPID-5th Friday, August 11, 2017 11:48 PM
    • Marked as answer by INTREPID-5th Friday, August 11, 2017 11:48 PM
    Friday, August 11, 2017 10:14 PM

All replies

  •  Start10_64.dll (Start 10 module) appears to be at issue:

    *** WARNING: Unable to verify timestamp for Start10_64.dll
    *** ERROR: Module load completed but symbols could not be loaded for Start10_64.dll
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for sppc.dll -
    *** WARNING: Unable to verify timestamp for nvwgf2umx_cfg.dll
    *** ERROR: Module load completed but symbols could not be loaded for nvwgf2umx_cfg.dll
    GetUrlPageData2 (WinHttp) failed: 12002.
    Probably caused by : windows.storage.dll ( windows_storage!ILCompareRelIDs+464

    The nvwgf2umx_cfg.dll (NVIDIA graphics module) is also referenced but the latest NVIDIA driver appears to be installed.

    Try temporarily uninstalling Stardock Start10 and if the issue persists roll back the NVIDIA graphic driver to the previous version.

    • Marked as answer by INTREPID-5th Friday, August 11, 2017 11:39 PM
    • Unmarked as answer by INTREPID-5th Friday, August 11, 2017 11:48 PM
    • Marked as answer by INTREPID-5th Friday, August 11, 2017 11:48 PM
    Friday, August 11, 2017 10:14 PM
  • Thank You very much auggy
    Friday, August 11, 2017 10:48 PM
  • You're welcome.
    Friday, August 11, 2017 11:27 PM