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a program will not uninstall RRS feed

  • Question

  • I had uninstalled a program but now it appears in mu programs in control panal, will not go away says to reinstall and than uninstall, I don't want it in my program file
    Thursday, April 7, 2011 2:36 AM

Answers

  • Hi,

     

    Did you uninstall the program properly?

     

    Please try to delete these registry keys:

    1)HKEY_CURRENT_USER\Software\Microsoft\Installer\Products sub keys expand this key and search related program you will see product names right panel if you find it delete this GUID

    HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\Guid  

    2)HKEY_CLASSES_ROOT\Installer\Products sub keys do same operations above 

         The difference between 1 and 2 is 1 is for current user(not available for other users) 2 is for all users

    3)HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

    sub keys is stored general msi exe installations

    4) HKEY_CURRENT_USER\Software\The name of the program

       Delete whole program registry folder

    Note: You’d better backup your registry before you want to delete.

    If the issue persists, I suggest reinstall the program first, and then uninstall it in Programs and Features.

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Tuesday, April 19, 2011 8:04 AM
    Friday, April 8, 2011 7:52 AM

All replies

  • Hi,

     

    Did you uninstall the program properly?

     

    Please try to delete these registry keys:

    1)HKEY_CURRENT_USER\Software\Microsoft\Installer\Products sub keys expand this key and search related program you will see product names right panel if you find it delete this GUID

    HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\Guid  

    2)HKEY_CLASSES_ROOT\Installer\Products sub keys do same operations above 

         The difference between 1 and 2 is 1 is for current user(not available for other users) 2 is for all users

    3)HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

    sub keys is stored general msi exe installations

    4) HKEY_CURRENT_USER\Software\The name of the program

       Delete whole program registry folder

    Note: You’d better backup your registry before you want to delete.

    If the issue persists, I suggest reinstall the program first, and then uninstall it in Programs and Features.

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Tuesday, April 19, 2011 8:04 AM
    Friday, April 8, 2011 7:52 AM
  • On Thu, 7 Apr 2011 02:36:05 +0000, 685uplandcourt wrote:

    I had uninstalled a program but now it appears in mu programs in control panal, will not go away says to reinstall and than uninstall, I don't want it in my program file

    What program is this?

    Have you tried reinstalling, then uninstalling?


    Ken Blake, Microsoft MVP
    Friday, April 8, 2011 2:25 PM