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Few Clients failed to download new updates from WSUS Server RRS feed

  • Question

  • Please find the logs taken from windowsupdate.log

    2016-09-21 09:51:00:573 584 f70 AU #############
    2016-09-21 09:51:00:573 584 f70 AU ## START ##  AU: Download updates
    2016-09-21 09:51:00:573 584 f70 AU #########
    2016-09-21 09:51:00:573 584 f70 AU  # Approved updates = 3
    2016-09-21 09:51:00:667 584 f70 AU AU initiated download, updateId = {3CEF7892-1F03-4290-99FB-0692B057646A}.201, callId = {B94B3777-DA02-43ED-B20D-57F8024C4BCF}
    2016-09-21 09:51:00:714 584 f70 AU AU initiated download, updateId = {BE0CB19A-4A6D-4743-A137-096259875CA1}.201, callId = {19E713D3-7DF1-412B-B153-5FA17164EFF0}
    2016-09-21 09:51:00:714 584 f70 AU AU initiated download, updateId = {37CE1CA6-6D94-46B7-999F-9CC5007944DB}.201, callId = {D901B309-9BE8-41A8-ACD3-65F1780F0C0D}
    2016-09-21 09:51:00:714 584 f70 AU Cancelled download for invalidated/hidden/unapplicable update(s)
    2016-09-21 09:51:00:714 584 f70 AU Currently showing Progress UX client - so not launching any other client
    2016-09-21 09:51:00:714 584 f70 AU  # Pending download calls = 4
    2016-09-21 09:51:00:714 584 f70 AU <<## SUBMITTED ## AU: Download updates
    2016-09-21 09:51:00:729 584 cc8 AU Getting featured update notifications.  fIncludeDismissed = true
    2016-09-21 09:51:00:729 584 cc8 AU No featured updates available.
    2016-09-21 09:51:34:981 584 cc8 AU Interactive Download was cancelled
    2016-09-21 09:51:36:606 584 f70 AU Cancelled download for invalidated/hidden/unapplicable update(s)
    2016-09-21 09:51:36:606 584 f70 AU Cancelled download for invalidated/hidden/unapplicable update(s)
    2016-09-21 09:51:36:606 584 f70 AU UpdateDownloadProperties: 2 download(s) are still in progress.
    2016-09-21 09:51:36:606 584 f70 AU UpdateDownloadProperties: download priority has changed from 3 to 2.
    2016-09-21 09:51:36:606 584 f70 AU WARNING: Failed to change download properties of call, error = 0x80070057
    2016-09-21 09:51:36:606 584 f70 AU UpdateDownloadProperties: download priority has changed from 3 to 2.
    2016-09-21 09:51:36:606 584 f70 AU WARNING: Failed to change download properties of call, error = 0x80070057
    2016-09-21 09:51:36:606 584 f70 AU Piggybacking on an AU detection already in progress
    2016-09-21 09:51:36:606 584 f70 AU AU setting pending client directive to 'Install Complete Ux'
    2016-09-21 09:51:36:606 584 f70 AU Changing existing AU client directive from 'Progress Ux' to 'Install Complete Ux', session id = 0x1
    2016-09-21 09:51:36:606 584 f70 AU Cancelled download for invalidated/hidden/unapplicable update(s)
    2016-09-21 09:51:36:606 584 f70 AU AU setting pending client directive to 'Install Approval'
    2016-09-21 09:51:36:606 584 f70 AU Changing existing AU client directive from 'Install Complete Ux' to 'Install Approval', session id = 0x1
    2016-09-21 09:51:36:606 3664 c20 CltUI AU client got new directive = 'Install Approval', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
    2016-09-21 09:51:37:590 584 f70 AU WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C
    2016-09-21 09:51:37:590 584 f70 AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C
    2016-09-21 09:51:37:590 2824 c98 WUApp WARNING: Call to GetInteractiveInstallProgress failed, hr=8024000C
    2016-09-21 09:51:44:763 584 f70 AU Getting featured update notifications.  fIncludeDismissed = true
    2016-09-21 09:51:44:763 584 f70 AU No featured updates available.
    2016-09-21 09:51:51:638 584 f70 AU WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C
    2016-09-21 09:51:51:638 584 f70 AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C
    2016-09-21 09:51:51:638 2824 c98 WUApp WARNING: Call to GetInteractiveInstallProgress failed, hr=8024000C
    2016-09-21 09:52:11:514 584 e3c AU AU received handle event
    2016-09-21 09:52:11:514 584 e3c AU AU setting pending client directive to 'Install Approval'
    2016-09-21 09:52:26:514 584 e3c AU WARNING: AU found no suitable session to launch client in
    2016-09-21 09:53:09:423 584 e3c AU Launched new AU client for directive 'Install Approval', session id = 0x2
    2016-09-21 09:53:09:876 2868 fc Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0900)  ===========
    2016-09-21 09:53:09:876 2868 fc Misc  = Process: C:\Windows\system32\wuauclt.exe
    2016-09-21 09:53:09:860 2868 fc AUClnt Launched Client UI process
    2016-09-21 09:53:11:282 2868 fc Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0900)  ===========
    2016-09-21 09:53:11:282 2868 fc Misc  = Process: C:\Windows\system32\wuauclt.exe
    2016-09-21 09:53:11:282 2868 fc Misc  = Module: C:\Windows\system32\wucltux.dll
    2016-09-21 09:53:11:282 2868 fc CltUI AU client got new directive = 'Install Approval', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
    2016-09-21 09:56:10:524 584 e3c AU AU received handle event
    2016-09-21 09:56:10:524 584 e3c AU AU setting pending client directive to 'Install Approval'
    2016-09-21 09:56:25:525 584 e3c AU WARNING: AU found no suitable session to launch client in
    2016-09-21 10:52:09:810 584 e3c AU Launched new AU client for directive 'Install Approval', session id = 0x1
    2016-09-21 10:52:09:951 4404 10c8 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0900)  ===========
    2016-09-21 10:52:09:951 4404 10c8 Misc  = Process: C:\Windows\system32\wuauclt.exe
    2016-09-21 10:52:09:935 4404 10c8 AUClnt Launched Client UI process
    2016-09-21 10:52:11:326 4404 10c8 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0900)  ===========
    2016-09-21 10:52:11:326 4404 10c8 Misc  = Process: C:\Windows\system32\wuauclt.exe
    2016-09-21 10:52:11:326 4404 10c8 Misc  = Module: C:\Windows\system32\wucltux.dll
    2016-09-21 10:52:11:326 4404 10c8 CltUI AU client got new directive = 'Install Approval', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
    2016-09-21 10:53:05:109 584 dc0 AU Getting featured update notifications.  fIncludeDismissed = true
    2016-09-21 10:53:05:109 584 dc0 AU No featured updates available.
    2016-09-21 10:55:59:647 1468 444 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0900)  ===========
    2016-09-21 10:55:59:647 1468 444 Misc  = Process: C:\Windows\Explorer.EXE
    2016-09-21 10:55:59:647 1468 444 Misc  = Module: C:\Windows\system32\wucltux.dll
    2016-09-21 10:55:59:647 1468 444 WUApp No EULA acceptance needed
    2016-09-21 10:55:59:647 584 1100 AU AU received approval from Ux for 12 updates
    2016-09-21 10:55:59:647 584 1100 AU AU setting pending client directive to 'Progress Ux'
    2016-09-21 10:55:59:647 4404 10c8 CltUI AU client got new directive = 'Interactive Progress', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
    2016-09-21 10:55:59:663 584 12d8 AU BeginInteractiveInstall invoked for Download
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approving update for download, updateId = {FD703607-19F5-4172-8BD4-706BBA56B1DA}.200, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approving update for download, updateId = {C8763216-F956-4F44-926D-A91E561D92E0}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approving update for download, updateId = {E8665464-EFF0-435E-9546-8043B7587E4C}.203, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approving update for download, updateId = {5616FF75-C863-474E-904D-826B11827FC2}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approving update for download, updateId = {3CEF7892-1F03-4290-99FB-0692B057646A}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approving update for download, updateId = {D99097A3-AAA6-47F8-93E8-200E514376B7}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approving update for download, updateId = {37CE1CA6-6D94-46B7-999F-9CC5007944DB}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approving update for download, updateId = {FA374EDD-CD21-47A7-B22B-276C3CE9B068}.202, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approving update for download, updateId = {95E6F3F4-0600-4C9A-9C2D-A3700E5CBAA6}.202, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2016-09-21 10:55:59:663 584 12d8 AU Auto-approved 9 update(s) for download (for Ux)
    2016-09-21 10:55:59:663 584 12d8 AU UpdateDownloadProperties: 1 download(s) are still in progress.
    2016-09-21 10:55:59:663 584 12d8 Agent Setting download properties on call 19E713D3-7DF1-412B-B153-5FA17164EFF0: priority=3, interactive=1, owner is system=0, proxy settings=1, proxy session id=1
    2016-09-21 10:55:59:678 584 12d8 AU #############
    2016-09-21 10:55:59:678 584 12d8 AU ## START ##  AU: Download updates
    2016-09-21 10:55:59:678 584 12d8 AU #########
    2016-09-21 10:55:59:678 584 12d8 AU  # Approved updates = 9
    2016-09-21 10:55:59:678 584 12d8 AU AU initiated download, updateId = {FD703607-19F5-4172-8BD4-706BBA56B1DA}.200, callId = {E8B9752A-14F2-4C07-9FE0-520A19C900E5}
    2016-09-21 10:55:59:756 584 12d8 AU AU initiated download, updateId = {C8763216-F956-4F44-926D-A91E561D92E0}.201, callId = {2C4AD4A0-E70F-4C2E-AD20-966A1BAE25FE}
    2016-09-21 10:55:59:756 584 12d8 AU AU initiated download, updateId = {E8665464-EFF0-435E-9546-8043B7587E4C}.203, callId = {C5AAD3B5-A90E-462D-93D8-93728C0BB6B1}
    2016-09-21 10:55:59:756 584 12d8 AU AU initiated download, updateId = {5616FF75-C863-474E-904D-826B11827FC2}.201, callId = {C6BD5653-6A7B-44D0-A469-8AEB0058CAD2}
    2016-09-21 10:55:59:772 584 12d8 AU AU initiated download, updateId = {3CEF7892-1F03-4290-99FB-0692B057646A}.201, callId = {5D013374-1CFE-474B-BCB1-657ADFBEDAAC}
    2016-09-21 10:55:59:772 584 12d8 AU AU initiated download, updateId = {D99097A3-AAA6-47F8-93E8-200E514376B7}.201, callId = {C8141B86-A8C8-4325-AEA8-B75C1B5E0244}
    2016-09-21 10:55:59:803 584 12d8 AU AU initiated download, updateId = {37CE1CA6-6D94-46B7-999F-9CC5007944DB}.201, callId = {5630D35D-7BC2-4F87-A9FC-D65E2C75E165}
    2016-09-21 10:55:59:819 584 12d8 AU AU initiated download, updateId = {FA374EDD-CD21-47A7-B22B-276C3CE9B068}.202, callId = {165F917F-05D5-43E6-AFEB-62EF24CB0A96}
    2016-09-21 10:55:59:819 584 12d8 AU AU initiated download, updateId = {95E6F3F4-0600-4C9A-9C2D-A3700E5CBAA6}.202, callId = {1AF7D95B-C040-401A-A2F1-B7960D0F97CD}
    2016-09-21 10:55:59:819 584 12d8 AU Currently showing Progress UX client - so not launching any other client
    2016-09-21 10:55:59:819 584 12d8 AU  # Pending download calls = 10
    2016-09-21 10:55:59:819 584 12d8 AU <<## SUBMITTED ## AU: Download updates
    2016-09-21 10:55:59:850 584 12d8 AU Getting featured update notifications.  fIncludeDismissed = true
    2016-09-21 10:55:59:850 584 12d8 AU No featured updates avail


    Wednesday, September 21, 2016 3:46 AM

Answers

  • Hi Rajaram Narayanan,

    Could the above replies be of help? If yes, you may mark it as answer, if not, feel free to feed back.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 29, 2016 2:52 AM

All replies

  • Hi Rajaram Narayanan,

    1. What is the version of your WSUS server?

    2. Do the clients report to the WSUS server correctly?

    3. Please run windows update troubleshooter to solve general issue and reset windows update components:

    https://support.microsoft.com/en-us/kb/971058

    4. Also check the network connection between the WSUS clients and WSUS server.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, September 21, 2016 6:10 AM
  • Hi Anne,

    Thanks for your Support.

    1. Am using Win Server 2008 Data center OS.

    Management Console version : 3.0

    Version : 6

    Build No : 6002 SP2

    2. There is a issue in Sync with WSUS Server.

    3. There is no network connectivity issue. 

    Thanks & Regards,

    Rajaram

    Thursday, September 22, 2016 1:04 AM
  • Hi Rajaram Narayanan,

    Have you reset Windows update agent?

    Also run System update readiness tool to check the result:

    https://www.microsoft.com/en-sg/download/details.aspx?id=14668

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, September 23, 2016 2:25 AM
  • Hi Rajaram Narayanan,

    Could the above replies be of help? If yes, you may mark it as answer, if not, feel free to feed back.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 29, 2016 2:52 AM