Cannot access Server Manager Roles / Update with Server 2008 800B0100 RRS feed

  • Question

  • Hello,

    Apparently after installing recent windows updates for my Server 2008 (64) I can no longer receive additional updates or run Server Manager. The error message keeps reporting back as: 0x800B0100

    I download and ran the Readiness tool and had the following in the CheckSUR.log file:

    Checking System Update Readiness.
    Binary Version 6.0.6002.22202
    Package Version 6.0
    2009-11-17 11:40

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages
    (f)    CBS MUM Missing    0x00000002    servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.4.7600.226.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.4.7600.226.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.4.7600.226.mum       

    Checking Component Store

    Seconds executed: 387
     Found 4 errors
      CBS MUM Missing Total count: 4

    Unavailable repair files:

    Any help would be greatly appreciated!

    Wednesday, December 2, 2009 1:55 PM


All replies

  • Hi Jason,

    Thank you for posting in Windows Server Forum.

    Basd on your description, I understand that you are experiencing an issue with Windows Update Error number : 0x800B0100.

    According to my research, the 800B0100 error can be caused by a bad memory module (RAM Chip) or the Cryptographic Service which is not started. Let's perform the following steps to start this service:

    1. Click Start
    2. Click Run.
    3. In the open field type Services.msc
    4. Double click "Cryptographic Services".
    5. Set its startup type to "automatic" and restart this service.
    6. Double click "Windows Update".
    7. Click "Stop", then click "Start" to restart the Windows update service.
    8. Restart the computer to test the problem.

    In case the problem persists we would suggest you to consult your Hardware vendor to check the Hardware especially the RAM Modules to rectify the issue.
    We will appreciate if you can update us regarding the current status of your problem, so that we can resolve your query on early basis.

    Best Regards,
    Wilson Jia

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Thursday, December 3, 2009 8:50 AM
  • Hello Wilson,

    I tried as you suggested but that did not have any effect on the problem. This all started after updates that were downloaded and installed back on November 12th. I had posted my issues after seeing others who were also having similar problems after recent updates. In those cases someone from Microsoft had put the missing / corrupt files in a separate location to be installed on the server (see link)


    Would you be able to place the proper files where I could obtain them and install them as well?

    Thank you,

    Thursday, December 3, 2009 2:25 PM
  • Hi Jason,

    Thank you for your response.

    If your Windows version is Windows 2008 R2 (7600), please download the missing mum file from this link http://cid-75a126e47859bd3a.skydrive.live.com/self.aspx/Work/MUM%20missing%20file.zip and replace them in C:\Windows\servicing\Packages\

    Please have a try and let me know your results.

    Best Regards,
    Wilson Jia
    This posting is provided "AS IS" with no warranties, and confers no rights.
    • Marked as answer by Wilson Jia Monday, December 7, 2009 2:24 AM
    Friday, December 4, 2009 3:23 AM