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Windows 7 Home Premium 64 Bit - Bug Check 1001 RRS feed

  • Question

  • Dear friends,

    I have Dell Studio laptop with Microsoft Windows 7 Home Premium (64 bit) OS. I have been using it since August last year. But in recent months, I have been getting the blue screen errors regularly. I have already used the following diagnostic tools:

    1. chkdsk on C drive
    2. sfc /scannow
    3. verifier.exe
    4. windows memory diagnostic tool

    I have seen bugcheck with code 1001 twice in the past couple of days. The bugcheck detail is as follows:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004e (0x0000000000000099, 0x0000000000118110, 0x0000000000000003, 0x0000000000117d8f). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 072410-18127-01.

    XML:

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
      <EventID Qualifiers="16384">1001</EventID>
      <Version>0</Version>
      <Level>2</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2010-07-24T05:08:17.000000000Z" />
      <EventRecordID>105874</EventRecordID>
      <Correlation />
      <Execution ProcessID="0" ThreadID="0" />
      <Channel>System</Channel>
      <Computer>Shiro-PC</Computer>
      <Security />
      </System>
    - <EventData>
      <Data Name="param1">0x0000004e (0x0000000000000099, 0x0000000000118110, 0x0000000000000003, 0x0000000000117d8f)</Data>
      <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
      <Data Name="param3">072410-18127-01</Data>
      </EventData>
      </Event>
    Could you please let me know what could be the cause of this?
    Many thanks,
    Shiromani
    Saturday, July 24, 2010 8:38 AM

Answers

  • You have Bug Check 0x4E: PFN_LIST_CORRUPT ( This indicates that the page frame number (PFN) list is corrupted.) not 1001.

    Please run BlueScreenView [1] to see if you can find the driver which causes it.

    [1] http://www.nirsoft.net/utils/blue_screen_view.html


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Dale Qiao Thursday, July 29, 2010 9:21 AM
    Saturday, July 24, 2010 2:46 PM
  • Hi,

     

    You are receiving Bug Check 0x4E: PFN_LIST_CORRUPT, the cause of error is that a page table entry (PTE) or PFN is corrupted. This is typically caused by  a driver passing a bad memory descriptor list, the driver might have called MmUnlockPages twice with the same list.

     

    To solid troubleshoot the problem, please collect the minidump files and contact Microsoft Customer Support Service (CSS)for detailed analysis.

     

    Collect Minidump Files
    =================
    1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”.
    2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery".
    3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected.
    4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”.
     
    If the Blue Screen appears again, please refer to the following steps to collect memory dump files:
     
    1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”.
    2. Go to your Desktop, right-click on it and create a new folder named "Dump".
    3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.
    4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".
    5. Upload to SkyDrive.

     

    Best Regards

    Dale


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Dale Qiao Thursday, July 29, 2010 9:21 AM
    Monday, July 26, 2010 7:42 AM

All replies

  • You have Bug Check 0x4E: PFN_LIST_CORRUPT ( This indicates that the page frame number (PFN) list is corrupted.) not 1001.

    Please run BlueScreenView [1] to see if you can find the driver which causes it.

    [1] http://www.nirsoft.net/utils/blue_screen_view.html


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Dale Qiao Thursday, July 29, 2010 9:21 AM
    Saturday, July 24, 2010 2:46 PM
  • Hi,

     

    You are receiving Bug Check 0x4E: PFN_LIST_CORRUPT, the cause of error is that a page table entry (PTE) or PFN is corrupted. This is typically caused by  a driver passing a bad memory descriptor list, the driver might have called MmUnlockPages twice with the same list.

     

    To solid troubleshoot the problem, please collect the minidump files and contact Microsoft Customer Support Service (CSS)for detailed analysis.

     

    Collect Minidump Files
    =================
    1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”.
    2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery".
    3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected.
    4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”.
     
    If the Blue Screen appears again, please refer to the following steps to collect memory dump files:
     
    1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”.
    2. Go to your Desktop, right-click on it and create a new folder named "Dump".
    3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.
    4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".
    5. Upload to SkyDrive.

     

    Best Regards

    Dale


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Dale Qiao Thursday, July 29, 2010 9:21 AM
    Monday, July 26, 2010 7:42 AM
  • Hi Andre,

    I have downloaded the blue screen viewer, installed it and opened it. It consistently points to the following driver for 11 of 13 bluescreen errors displayed in this viewer:

    "ntoskrnl.exe"

    Other details captured for this driver are as follows:

    File Version: 6.1.7600.16539 (win7_gdr.100226-1909)

    Major Version: 15

    Minor Version: 7600

    The following bugcheck strings have been reported for the blue screen errors caused by this driver (dates indicate Crash time):

    SYSTEM_SERVICE_EXCEPTION 30-07-2010 09:37:40    (Bugcheck code: 0x0000003b)

    MEMORY_MANAGEMENT 24-07-2010 10:40:02, 22-07-2010 19:31:53, 22-07-2010 19:29:30, 19-07-2010 09:56:43, 08-07-2010 19:41:50, 07-07-2010 21:01:20 (Bugcheck code for all is 0x0000001a)

    PFN_LIST_CORRUPT 24-07-2010 10:38:17

    IRQL_NOT_LESS_OR_EQUAL 19-07-2010 13:00:43, 07-07-2010 20:58:48 (Bugcheck Code: 0x0000000a)

    Please suggest what should I do?

    Thanks and Regards,

    Shiromani

     

     

    Friday, July 30, 2010 5:28 AM
  • Please upload the dmp files from the folder C:\Windows\Minidump to your Skydrive [1] (copy the dmp files first to your desktop, otherwise you can't upload them) and post a link here, so that I can look at the dumps.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, July 30, 2010 10:58 AM
  • Hi Andre,

    I am able to upload the dump files in skydrive now. Here is the link:

    http://cid-8bfd708d2be678dd.skydrive.live.com/redir.aspx?resid=8BFD708D2BE678DD!159&Bpub=SDX.Docs&Bsrc=GetSharingLink

    Please investigate and let me know the solution. I got at least 5 blue screen errors before I could login and write this. I had booted from a hibernation before that.


    Thanks and Regards,

    Shiromani

    Friday, July 30, 2010 1:10 PM
  • IMAGE_NAME:  memory_corruption

    This looks like faulty RAM. Check your RAM for errors please. Download memtest86+ [1] and run it 4-6 hours.

    [1] http://www.memtest.org/


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, July 30, 2010 3:27 PM
  • You have Bug Check 0x4E: PFN_LIST_CORRUPT ( This indicates that the page frame number (PFN) list is corrupted.) not 1001.

    Please run BlueScreenView [1] to see if you can find the driver which causes it.

    [1] http://www.nirsoft.net/utils/blue_screen_view.html


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/


    Anyone who is seeking for help, please DO NOT ACCESS this site: http://www.nirsoft.net/utils/blue_screen_view.html <- this is a high rated Malware distribuition site.

    If you want real trouble go access it :-)

    Sunday, March 13, 2011 5:19 PM
  • this is a high rated Malware distribuition site .


    If you want real trouble go access it :-)

    no, MSE incorrectly detects the tool as malware.

    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Sunday, March 13, 2011 8:09 PM