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error code 800F020B wireless web cam driver not loading for windows vista RRS feed

  • Question

  • hello I have a dell 1545 with intergrated web cam and the drivers and updated for this will not install. The code in the title is what I am getting. Can any one help please??????

     

    Thursday, February 17, 2011 1:29 AM

Answers

  • download fresh webcam drivers from dell website(make sure you search for your PC model) uninstall the webcam from device manager restart, windows will re-detect the webcam but dont allow windows automatically install manually install the one you downloaded.
    Tunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"
    Thursday, February 17, 2011 2:51 AM
  • Hi,

    Check with Dell Support, their on-line documentation and drivers, and ask in the
    Dell Forums about any known issues.

    Dell Support
    http://support.dell.com/

    Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more
    http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

    Dell Forums
    http://en.community.dell.com/forums/

    ====================================================

    You probably need to reload the camera drivers and any camera control software
    (usually included with the drivers and installed at the same time). 

    Logon as Admin.

    Control Panel - Device Manager - Imaging - write down make and model of camera -
    double click on it and on driver's tab get version. Now click Update Drivers (which may
    not do anything as MS is far behind certifying drivers). The RIGHT CLICK on the camera -
    UNINSTALL - REBOOT - this will refresh the driver stack.

    Now go to System Maker's site and download the latest camera driver and other related
    camera software (if no newer get the same ones).

    Download - SAVE - go to them and RIGHT CLICK - RUN AS ADMIN - reboot after each
    driver.

    Manually look at manufacturer's sites for drivers.
    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in 7 (updating drivers manually using the methods above
    is preferred to ensure the latest drivers from System maker and Device makers are found)
    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    Then leave windows updates on however stop it from loading drivers which are often older
    than the ones you have installed. If Updates suggests a driver then HIDE it and look manually
    to see if their really is a newer one (at both system maker and device maker's sites).

    Hope this helps.


    Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    Thursday, February 17, 2011 3:11 AM

All replies

  • download fresh webcam drivers from dell website(make sure you search for your PC model) uninstall the webcam from device manager restart, windows will re-detect the webcam but dont allow windows automatically install manually install the one you downloaded.
    Tunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"
    Thursday, February 17, 2011 2:51 AM
  • Hi,

    Check with Dell Support, their on-line documentation and drivers, and ask in the
    Dell Forums about any known issues.

    Dell Support
    http://support.dell.com/

    Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more
    http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

    Dell Forums
    http://en.community.dell.com/forums/

    ====================================================

    You probably need to reload the camera drivers and any camera control software
    (usually included with the drivers and installed at the same time). 

    Logon as Admin.

    Control Panel - Device Manager - Imaging - write down make and model of camera -
    double click on it and on driver's tab get version. Now click Update Drivers (which may
    not do anything as MS is far behind certifying drivers). The RIGHT CLICK on the camera -
    UNINSTALL - REBOOT - this will refresh the driver stack.

    Now go to System Maker's site and download the latest camera driver and other related
    camera software (if no newer get the same ones).

    Download - SAVE - go to them and RIGHT CLICK - RUN AS ADMIN - reboot after each
    driver.

    Manually look at manufacturer's sites for drivers.
    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in 7 (updating drivers manually using the methods above
    is preferred to ensure the latest drivers from System maker and Device makers are found)
    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    Then leave windows updates on however stop it from loading drivers which are often older
    than the ones you have installed. If Updates suggests a driver then HIDE it and look manually
    to see if their really is a newer one (at both system maker and device maker's sites).

    Hope this helps.


    Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    Thursday, February 17, 2011 3:11 AM