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Bluescreen RRS feed

  • Question

  •  dear frinds

    my hp laptop(vista) suffers from bluescreen after sleep mode and when tryinng to access an thing throuugh UAC,and bellow is the error detail pleease help


    HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP





    Log Name:      Application
    Source:        Windows Error Reporting
    Date:          2/13/2009 1:02:46 AM
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:     
    Description:
    Fault bucket 0x7E_cxavsaud_IBV32!CCaptureDevice::getResources+e, type 0
    Event Name: BlueScreen
    Response: http://oca.microsoft.com/resredir.aspx?sid=10&Bucket=0x7E_cxavsaud_IBV32!CCaptureDevice::getResources+e
    Cab Id: 0

    Problem signature:
    P1:
    P2:
    P3:
    P4:
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:

     

    Saturday, February 14, 2009 6:55 PM

Answers

  • dear friends
    thanks for co-operation,really i have found the problem was from (nvida Ge force go 6150) i rolled back now it seem to be OK


    THANKSS
    Monday, February 16, 2009 8:18 PM

All replies

  • Hi There,
    Does your laptop contain a capture card? if so please try installing a driver signed by Microsoft or install the latest version of driver to solve it. if you dont get both of the above then you can bootyour computer in safemode where only the basic and minimal drivers will load and disable the caputer card. this will solve the problem for the time been. but make sure that you install the latest, updated and signed driver to resolve the issue.

    try the compatibility of teh device from www.windowsmarketplace.com

    Akfash Latibu
    http://akfash.wordpress.com
    http://techdbt.blogspot.com
    http://techdisti.blogspot.com


    Akfash Latibu http://akfash.wordpress.com http://techdbt.blogspot.com http://techdisti.blogspot.com
    Saturday, February 14, 2009 10:58 PM
  • can you please tell me where to find the (capture card).
    Sunday, February 15, 2009 2:21 PM
  • hi,
    you shold be able to see it in device manager.
    Akfash Latibu http://akfash.wordpress.com http://techdbt.blogspot.com http://techdisti.blogspot.com
    Sunday, February 15, 2009 2:38 PM
  • i could not find it, under what title please,,,,,sorry
    Sunday, February 15, 2009 3:38 PM
  •  

    Hi alkhal, to troubleshoot BSOD crash issues, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607


    Hope this helps!


    Sean Zhu - MSFT
    Monday, February 16, 2009 3:50 AM
    Moderator
  • dear friends
    thanks for co-operation,really i have found the problem was from (nvida Ge force go 6150) i rolled back now it seem to be OK


    THANKSS
    Monday, February 16, 2009 8:18 PM
  • Hi,
    I am really sorry for the delay in replying, seems like you have found capture card/VGA card which gives the troublesome :D so cool..

    contact your vendor and check whether they have an updated driver for the device and update your Windows frequently as Microsoft Updates does not only contain Microsoft coponents rather it contains driver for compatible hardware too.

    Akfash Latibu
    Akfash Latibu http://akfash.wordpress.com http://techdbt.blogspot.com http://techdisti.blogspot.com
    Tuesday, February 17, 2009 12:39 AM