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Skype For Business 2015 - Able to IM others in Group Chat but with error "The action couldn’t be completed. Please try again later" RRS feed

  • Question

  • We are able to IM others in Group Chat but with error "The action couldn’t be completed. Please try again later". Any suggestions?Lync 2013 on Perm and Skype For Business 2015
    • Edited by Premji_Anbu Tuesday, April 19, 2016 2:20 PM
    Tuesday, April 19, 2016 2:18 PM

Answers

  • Hi,

    Did the issue happen with a Persistent Chat or just a multiple IM?

    Did the issue happen for just one user or for multiple users?

    If the issue happen just for one user, try to test with other SFB client on other PCs. If the issue just happen on single SFB client, make sure SFB client update to the latest version.

    If the issue happen with multiple SFB users with multiple SFB clients, then try to restart FE Services and make sure SFB Server update to the latest version and then test again.

    Best Regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Eason Huang
    TechNet Community Support

    • Proposed as answer by Eason Huang Tuesday, May 3, 2016 9:31 AM
    • Marked as answer by Eason Huang Sunday, May 8, 2016 6:14 AM
    Monday, April 25, 2016 2:28 AM

All replies

  • Hi,

    Did the issue happen with a Persistent Chat or just a multiple IM?

    Did the issue happen for just one user or for multiple users?

    If the issue happen just for one user, try to test with other SFB client on other PCs. If the issue just happen on single SFB client, make sure SFB client update to the latest version.

    If the issue happen with multiple SFB users with multiple SFB clients, then try to restart FE Services and make sure SFB Server update to the latest version and then test again.

    Best Regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Eason Huang
    TechNet Community Support

    • Proposed as answer by Eason Huang Tuesday, May 3, 2016 9:31 AM
    • Marked as answer by Eason Huang Sunday, May 8, 2016 6:14 AM
    Monday, April 25, 2016 2:28 AM
  • Multiple users in Multiple IM. I will try your steps.

    thanks,

    Prem

    Monday, April 25, 2016 6:33 PM