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[Project server 2016] error message on the approbation page RRS feed

  • Question

  • Hello everyone,

    One of my user have the following error message when he wants to access to the approbation page :

    _PWA.ReadStatusApprovalsForProjectForGridJson2_

    If someone have a solution ! 😊

    Thanks for your help.

    Wednesday, January 9, 2019 8:48 AM

All replies

  • Hi,

    If it occurs for a specific user, it might be due to a task update waiting for approval which is corrupted. A solution could be to ask users who have submitted task updates for this user to recall timesheets (or remove actuals), then recreate it.


    Hope this helps,


    Guillaume Rouyre, MBA, MVP, P-Seller

    Wednesday, January 9, 2019 9:35 AM
    Moderator
  • How can I check quickly who have send a timesheet with a task corrupted?

    Thanks,

    Wednesday, January 9, 2019 9:47 AM
  • Unfortunately if the approver cannot access the approval center, you cannot see who has submitted a task update for him. You have to check whose projects he's the status manager of, then see who has submitted updates on those projects on the given period.

    Hope this helps,


    Guillaume Rouyre, MBA, MVP, P-Seller

    Wednesday, January 9, 2019 9:50 AM
    Moderator
  • Ok Bad news for me ! It will be a long work 😁

    Thanks for your help

    Wednesday, January 9, 2019 9:57 AM
  • Hi,

    just an idea: provide the direct URL of Approvals - Manage Rules to the user with the issue. Ask him to create a rule to accept everything and run it. This should clean up the approval center.

    Regards
    Barbara

    Friday, January 11, 2019 9:42 AM
    Moderator
  • Thank you so much Barbara! It works, you saved me from a lot of hours of research 😊

    Have a nice day and thanks again !

    Regards

    Cédric

    Monday, January 14, 2019 2:55 PM