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DPM 2010 KB 2718797 won't install RRS feed

  • Question

  • Hi

    Im trying to install the KB 2718797 on DPM 2010 but nothing happens when I run the installer. It just seems to extract the package for 2-3 seconds and then disappears. Current DPM2010 version is 3.0.7696.0. Please help.

    Regards

    Pavit


    Pavit Bhutani

    Friday, November 30, 2012 8:08 AM

Answers

  • Hi Pavit,

    Could you please try installing the following update first - http://support.microsoft.com/kb/2465832 and then try to install Roll up 6.

    Also when you try to install Roll up 6, can you check the Application Event logs. Do you see any errors or warnings related to MSI installer.


    Please remember to click “Mark as Answer” on the post that helps you. This posting is provided "AS IS" with no warranties. knowledge is valid only if it is shared by All. Regards, AJ (MSFT)

    • Marked as answer by Pavit Bhutani Wednesday, December 19, 2012 8:53 AM
    Friday, November 30, 2012 7:52 PM

All replies

  • Hi Pavit,

    Could you please try installing the following update first - http://support.microsoft.com/kb/2465832 and then try to install Roll up 6.

    Also when you try to install Roll up 6, can you check the Application Event logs. Do you see any errors or warnings related to MSI installer.


    Please remember to click “Mark as Answer” on the post that helps you. This posting is provided "AS IS" with no warranties. knowledge is valid only if it is shared by All. Regards, AJ (MSFT)

    • Marked as answer by Pavit Bhutani Wednesday, December 19, 2012 8:53 AM
    Friday, November 30, 2012 7:52 PM
  • Thanks Anuj, that worked well.

    Regards

    Pavit


    Pavit Bhutani

    Wednesday, December 19, 2012 8:53 AM