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windows exploer has stoped working loop RRS feed

  • Question

  • unable to  right click applicaations with out this message  windows exploer has stoped working

     

    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: explorer.exe
      Application Version: 6.0.6001.18000
      Application Timestamp: 47918e5d
      Fault Module Name: StackHash_7490
      Fault Module Version: 6.0.6001.18000
      Fault Module Timestamp: 4791a7a6
      Exception Code: c0000374
      Exception Offset: 000b015d
      OS Version: 6.0.6001.2.1.0.768.3
      Locale ID: 1033
      Additional Information 1: 7490
      Additional Information 2: 2fa9dff71dbe4293ff84adc56e46e7e4
      Additional Information 3: bfe5
      Additional Information 4: 1282c2cd4950628cf7bd5fc3e1590d51
    Tuesday, October 14, 2008 8:06 AM

Answers

  • Hello,

     

    Before going any further, feel free to let me know your computer's model and have a check on the hyperlink http://www.microsoft.com/windows/compatibility/ whether your computer is compatible with Windows Vista OS.

     

    Terminate third-party conflicts

     

    Run Windows Safe Mode 

    1) Detach all unnecessary peripheral devices from your computer, such as printers, scanners and removable storage devices.

    2) Restart the computer.

    3) Keep pressing the F8 key until the Windows Startup menu appears.

    4) Choose Safe Mode with Networking, and press Enter.

    5) Test the issue in Safe Mode to see if the issue still exists.

    Note: In Safe Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary.

     

    If the issue does not occur in safe mode, let’s try a Clean Boot to test the issue.

     

    Start Windows in Clean Boot mode

    Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure.

    1) Click Start.

    2) Copy and paste "msconfig" (without the quotation marks) in the Start Search box, and click Enter.

    3) Switch to Services tab and then Check Hide All Microsoft Services.

    4) Click Disable All.

    5) Switch to the Startup tab and then Click Disable all.

    6) Click OK.

    7) Click Restart to restart the computer and test the issue.

     

    Hope it works!

     

    Wednesday, October 15, 2008 10:06 AM