locked
Sharepoint ignoring inactive users for profile sync update RRS feed

  • Question

  • We have the problem of Sharepoint not updating the user profiles for those who are inactive in the UserInfo table. Have tried using the ignoreactive flag but still no luck. Tried assigning the user a permission to a dummy list and remove the permission again but still no luck.

    Anybody knows how to fix this?

    Monday, February 13, 2012 6:29 AM

Answers

  • Hi,

    This is happening by design. 

    In your scenario you can follow these two steps:

    1. Remove the user from entire site collection and add him again.

    2. Ask the user to do any change in site , this will mark him as an active user and in the next run his details will be updated.


    Thanks, Rahul Rashu

    Tuesday, February 14, 2012 2:44 AM

All replies

  •  

    In order to check if the SSP database is synchronized with your content db execute this command

    stsadm -o sync -listolddatabases 1

    To make the correlation between IDs and the content database names you need to execute the following query on the SharePoint configuration database:

    select o.id, o.name,* from objects o

    inner join classes c on o.classid = c.id

    where c.fullname like ‘%SPContentDatabase%’

    If there are databases that haven’t been synchronized in the last days you can execute this command:

    stsadm -o sync –deleteolddatabases 1

    Now, you have to wait one hour for the synchronization job to start. One hour is the default value.If you want to change the synchronization job execution to every 5 minutes you can run the following command

    stsadm -o sync –synctiming m:5

    If this will not work I will come with a new action plan.

    For how many days the users are inactive? What is the SharePoint build number?


    MCITP|MCTS SharePoint| SharePoint Performance blog

    Monday, February 13, 2012 8:29 AM
  • Hi,

    This is happening by design. 

    In your scenario you can follow these two steps:

    1. Remove the user from entire site collection and add him again.

    2. Ask the user to do any change in site , this will mark him as an active user and in the next run his details will be updated.


    Thanks, Rahul Rashu

    Tuesday, February 14, 2012 2:44 AM