windows updates not working

All replies

• 

  

  0

  Sign in to vote

  What windowsupdate.log file is saying?

  Have you tried to return to previous restore point?

  Rgds

  Milos

  Thursday, November 8, 2012 7:01 PM
• 

  

  0

  Sign in to vote

  the only thing i tried was to restart the bits service, and checking for a proxy on the internet.  they use netsweeper and are on a domain, so as long as the settings are right, they can get out to the site.  i didn't check the logs, went right to this site with it and found the diagnostic to run and someone asking to see it in another thread, so i figured maybe i could read the report.  after about a half hour, i posted it, then had to move on to other problems.  i am having a similar problem with all  of one type of laptops in a lab in another school on another domain and have been trying to figure that one out as well.  at least i have some more things to try when i get back there.  i was thinking about restoring, but the problem has been around for a while.  i will check those logs though, thanx.

  Friday, November 9, 2012 12:19 AM
• 

  

  0

  Sign in to vote

  Hello , my name is Artan, from ALBANIA.

  
  

  MY laptop is 
  HP 635 , 
  using : Windows 7 Pro OA (i see it on the COA  label under my laptop) 
  Service Pack 1
  Product ID at the properties 00371-OEM-8992671-00008
  it has also a Product key 25digit, the last 5digits are *****-*****-*****-*****-4DWGC

  I run this MGADiag yesterday (cause i wanted to see if my windows is really genuine or not hacked or cracked), and the report is this :

  
  

  It looks like we have the same report as the writer above 

  for example, 

  Windows Product Key: *****-*****-788W3-H689G-6P6GT
  Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
  Windows Product ID: 00371-OEM-8992671-00008

  or

  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

  is that ok,  ?

  this is my report  :

  Diagnostic Report (1.9.0027.0):
  

  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-788W3-H689G-6P6GT
  Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
  Windows Product ID: 00371-OEM-8992671-00008
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {9E7560A5-90AB-4CEE-9DA8-0F197463BEAA}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120830-0333
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{9E7560A5-90AB-4CEE-9DA8-0F197463BEAA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3469937553-1525142137-3206703025</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 635 Notebook PC              </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.34</Version><SMBIOSVersion major="2" minor="7"/><Date>20110727000000.000000+000</Date></BIOS><HWID>6ACB3C07018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700008-02-2057-7601.0000-2032012
  Installation ID: 006860039136161204400176479112199274738306452425616675
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 6P6GT
  License Status: Licensed
  Remaining Windows rearm count: 3
  Trusted time: 16/11/2012 22:24:31
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 11:16:2012 21:13
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAJJR24/hLjBtOZZqGYj0eHP7+wPj8CA==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP     INSYDE  
    FACP HPQOEM SLIC-MPC
    HPET HP     INSYDE  
    BOOT HP     INSYDE  
    MCFG HP     INSYDE  
    ASF! HP     INSYDE  
    SLIC HPQOEM SLIC-MPC
    MSDM HP     INSYDE  
    SSDT HP     INSYDE  
    SSDT HP     INSYDE  
  

  Saturday, November 17, 2012 9:32 PM
• 

  

  1

  Sign in to vote

  You get the same answer here as I gave you elsewhere -

  Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

   

  OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on  computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

   

  COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.

  As far as I can tell, your installation is genuine.

  No-one in this forum has access to the internal database required for a better knowledge (at least as far as I know) - and that would require that you install your COA Key anyhow.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Cloud_TS Friday, November 23, 2012 6:09 AM

  Saturday, November 17, 2012 11:58 PM
• 

  

  0

  Sign in to vote

  Thank you again, Have a good day! 

  Regards, Artan Ramaj.

  Sunday, November 18, 2012 7:57 AM