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Sharepoint 2007 hosted website keeps prompting for login when trying to open a Office 2007 documents on Windows 7 RRS feed

  • Question

  • Hi Everyone :

    Sharepoint 2007 hosted website, user keeps getting  prompted multiple times to login when trying to open a  Office 2007 documents on Windows 7, using IE8.

    How do we resole this issue.

    Thanks,

    Jag

     

     


    Jag
    Monday, October 31, 2011 8:54 PM

Answers

  • Hi Jag,

     

    Did the user try to add this site to Local Intranet Zone in IE8? Cause by default settings, IE8 would Automatic logon with current username and password only in Intranet zone.

     

    You can check this under tools>Internet options>security>bottom of custom level.

     

    Hope this helps.

     

    Thanks,

    Pengyu Zhao

    • Marked as answer by Pengyu Zhao Monday, November 7, 2011 5:17 AM
    Wednesday, November 2, 2011 2:05 AM

All replies

  • Is the user who is opening the document logged on to their PC with the same credentials as they are accessing the sharepoint site as?
    Tuesday, November 1, 2011 11:35 AM
  • The site is a Anonymous Sharepoint Internet site so the user can just browse the website once he/she logs on his PC through his credentials.

    Thanks for looking into it...


    Jag
    Tuesday, November 1, 2011 2:52 PM
  • Hi Jag,

     

    Did the user try to add this site to Local Intranet Zone in IE8? Cause by default settings, IE8 would Automatic logon with current username and password only in Intranet zone.

     

    You can check this under tools>Internet options>security>bottom of custom level.

     

    Hope this helps.

     

    Thanks,

    Pengyu Zhao

    • Marked as answer by Pengyu Zhao Monday, November 7, 2011 5:17 AM
    Wednesday, November 2, 2011 2:05 AM
  • Not sure about this :

    tools>Internet options>security>bottom of custom level.

    tools --> Internet options--> security --> what is next - not sure

    Thanks for your patience and look for some further clarifications from your end

    The issue,  I am having is that the IE 8 browser client on Windows 7 accessing the Sharepoint 2007 site keeps prompting for login when trying to open a  Office 2007 documents
    Jag

     


    • Edited by Jagdishkab Monday, November 7, 2011 4:33 PM
    Monday, November 7, 2011 4:17 PM
  • Hi Jag,

     

    I'm sorry not making it clear.

     

    What we need to do: tools --> Internet options--> security --> click Local Intranet Zone --> click site and add this site to this zone

     

    Why we do this?  Cause IE8 would Automatic logon with current username and password only in Intranet zone. You can check it here tools>Internet options>security>bottom of custom level.

     

    Hope this helps.

     

    Thanks,

    Pengyu Zhao

    Tuesday, November 8, 2011 1:35 AM
  • How can I prevent this multiple logins if the website is in trusted sites but not on the local intranet.  Since the site is hosted externally to the local domain the user must enter new credentials to login initially, which is normal, but when the content is displayed the user is prompted again.  In IE7 there is only one login, IE8 and 9 requires a multiple.

    Thanks

    Wednesday, December 7, 2011 11:16 AM