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Create Service Request Task behavior RRS feed

  • Question

  • Hi,

    I was wondering if the Task button for "Create Service Request" should default to the "default service request" template or if its behavior is to open the Request Offering search window? If the behavior is to open a offering search how do I change that?

    Tuesday, August 18, 2015 5:03 PM

Answers

All replies

  • Use the "Create Service Request from Template" task if you're only looking to create an SR based on a template and not a request offering.
    Tuesday, August 18, 2015 5:09 PM
  • hi,

    I have same kbruster need.

    I'd like to use this task because it links the new SR to original work item; I'm wondering if it possible to filter that list in order to display only what I want.

    thanks


    Grazie mille Alex

    Thursday, September 3, 2015 8:51 AM