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Deleted file causes "locked for editing" error RRS feed

  • Question

  • Hello,

    In my SharePoint Document Library (SharePoint Online) I have a Folder that can't be deleted. The error says it can't be deleted because it's locked for editing by another user. So I tried to delete it in SharePoint designer and got more information:

    (English: Server error: The file "Dokumente_GmbH/Allgemein/DSC09705.jpg" has been checked out for editing by  )

    So it does give me the information about a .jpg file in this folder that has been checked out for editing but the folder is absolutely empty. And unfortunately there is only a blank where the user name should be.
    I tried to find this .jpg in the recycle bin but without any luck.
    This SharePoint environment is under test and only 3 people work on it but no one can remember about this file because we did a lot of testing.

    I guess there are easy ways to find the problem on SharePoint Server but how can I solve this in SharePoint Online?

    Thursday, January 17, 2013 4:13 PM

All replies

  • This is a common occurrence.  There are multiple ways to resolve pending on what happened to cause it, but the following knowledge base article seems to work the best/most often, and can be done by the user workstation: http://support.microsoft.com/kb/313472

    • Proposed as answer by Pr0x1 Monday, September 16, 2013 6:20 PM
    Monday, September 16, 2013 6:20 PM