Problems after factory restore. RRS feed

  • Question

  • I recently was having problems with my laptop, it would blue screen constantly and it wouldn't start-up, I finally got the repair disc to work and restored it to factory condition(it was my only option, nothing else worked.) So now when I start it it loads and go to a screen where it says something along the lines of preparing computer for first use, then all the sudden it says Windows cannot complete the installation, please restart the installation. So when I restart the computer it says that I have to use the windows 7 disc which I do not have. Any help would be appreciated.
    Saturday, December 24, 2011 8:47 AM


  • Your best course of action would be to contact the manufacturer of the laptop, or check its website, for solutions to similar problems. It's not really a Windows problem, sorry to say.

    SC Tom

    • Marked as answer by Niki Han Friday, December 30, 2011 8:13 AM
    Saturday, December 24, 2011 1:47 PM