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calendars not syncing when cache mode is on RRS feed

  • Question

  • when cached mode is on in Outlook there are calendars syncing issues if someone posts shared calendar item it doesnt show up for others. when cache mode is off everything works but outlook is slow. also shell doesnt accept some commends, says user not found etc. this is sbs 2011 server please advice.
    • Moved by Perry-Pan Monday, August 5, 2019 1:58 AM
    Friday, August 2, 2019 5:34 PM

All replies

  • Hi,

    >> if someone posts shared calendar item it doesn't show up for others

    When users made changes to shared calendar, they can log on their web mail to see if same changes have been synced to the web mail.

    To avoid sync issue under cached Exchange mode, we can set to not cache shared folders. So, we can use email account under cached Exchange mode but using shared calendar under Online mode. To do this, please check steps below:

    1. Go to File > Account Settings > Account Settings.

    2. Select your Exchange account and click Change.

    3. Click More Settings.

    4. Under Advanced tab, unselect "Download shared folders".

    5. Click Apply and then OK.

    6. Restart Outlook.

    Hope the information is helpful to you.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    • Proposed as answer by Perry-Pan Tuesday, August 6, 2019 6:42 AM
    Monday, August 5, 2019 1:57 AM
  • Hi,

    Have you tested the steps above? Does it work for you?

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Wednesday, August 7, 2019 11:44 AM
  • Hi,

    I am writing to see how everything is going with this issue.

    If the information above was helpful, could you please help mark it as answer so it will be easy for other forum members who might have similar issues to find the useful one?

    Thank you for your understanding and support.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, August 12, 2019 8:45 AM