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problem event name bluescreen os version 6.1.7601 RRS feed

  • Question

  • Workstations rebooting randomly after latest Windows Update.  With following error

    problem event name bluescreen os version 6.1.7601

    Are there any solutions, let me know.

    Wednesday, July 6, 2016 4:26 PM

Answers

  • Hi hlipka,

    In general, blue screen issue is related to driver and software conflict, please recall carefully what you have done before BSOD firstly occurred, try roll back previous operations to see if can fix problem.

    If it’s hard to roll back, I suggest to execute a clean boot at first, then update driver form the manufacturer website, also, keep system is up to date, check for updates in update & security settings.

    Finally, system will generate the dump files when BSOD occurred, it can help us diagnose problem, Microsoft has an useful tool called WinDbg can analyze these dump files, kindly check the following link for assistance.

    Debugging Tools for Windows (WinDbg, KD, CDB, NTSD)

    https://msdn.microsoft.com/en-us/library/windows/hardware/ff551063(v=vs.85).aspx

    Best Regards,

    Tao


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, July 7, 2016 9:34 AM
    Moderator

All replies

  • Hello Sir,

    Listen, Just login to Google and search for Blue Screen Software of Nirsoft

    Works like a magic.

    You should try it.

    Please mark it as answered if that helped you.

    Thank you!

    Wednesday, July 6, 2016 4:38 PM
  • Yes I have googled the error, but came up with no solutions.
    Wednesday, July 6, 2016 4:41 PM
  •  
    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.


    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Wednesday, July 6, 2016 6:07 PM
    Moderator
  • Hi hlipka,

    In general, blue screen issue is related to driver and software conflict, please recall carefully what you have done before BSOD firstly occurred, try roll back previous operations to see if can fix problem.

    If it’s hard to roll back, I suggest to execute a clean boot at first, then update driver form the manufacturer website, also, keep system is up to date, check for updates in update & security settings.

    Finally, system will generate the dump files when BSOD occurred, it can help us diagnose problem, Microsoft has an useful tool called WinDbg can analyze these dump files, kindly check the following link for assistance.

    Debugging Tools for Windows (WinDbg, KD, CDB, NTSD)

    https://msdn.microsoft.com/en-us/library/windows/hardware/ff551063(v=vs.85).aspx

    Best Regards,

    Tao


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, July 7, 2016 9:34 AM
    Moderator