locked
Problem with Bitlocker RRS feed

  • Question

  • Hello

    I have encrypted the hard disk of my Lenovo W700 with Bitlocker (TPM + PIN and 256bit AES with diffuser). I use Vista Ultimate 64 Bit and have installed all updates.

     

    The problem is that every time I start my computer I have to input the bitlocker key (not only the pin but the whole recovery key)! I have deactivated and activated Bitlocker several times. This is what Microsoft suggests to do. So that all new system configurations are applied and they are registered with Bitlocker. But that doesn’t help.  Even if I do not change anything on the system I have to input the key after a restart.

     

    What should I do now? Can anyone help me, please?

     

    Thanks Enrico

    Monday, November 17, 2008 10:37 AM

All replies

  • Hello,
    i ran into an similar problem with an Lenovo W700. (TPM + PIN)

    I am sure the problem is, that the W700 is not able to understand extended PINs.
    Just  alphabetic characters are working.

    Did you find an solution or workaround?

    Thanks
    Gerry
    Wednesday, September 30, 2009 10:14 AM
  • Hello again,
    i found the solution;

    They fixed the issue within the Bios Version 2.05

    Gerry
    Wednesday, September 30, 2009 10:50 AM