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Application Virtualization Client service not running. Error cod 46027CF-0FA10612-00006003 RRS feed

  • Question

  • While attempting to download a Word document attachment from Hotmail, the above message appeared.  (Not sure if the character in the OFA part is the letter O ot the number zero)

     

    I have attempted to open the docuemtn using WinZip, but the above message reappears.

     

    I did have to run the checkdisk utility two days ago due to  a currupt and unreadable file- 1(3808876b-c176-4e48-b7ae-04046e6cc752), and have had issues since then, but none today.

     

    I run Windows XP Professional on a Dell E520

    Friday, November 19, 2010 4:35 PM

Answers

  • You can increse Client's logging level by going to "Application Virtualization Client" tool in Administrative Tools, and taking Properties from the root (topmost) node called "Application Virtualization (Local)". From the opened General -tab, change Log Level setting  to Verbose + Apply and additionally do Reset Log to rotate log to a fresh one (easier to search). Log file is located at C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt.

    Remember to change logging back to Informative when you're done reproing the issue, as it can grow pretty quickly.

    /Kalle

    • Proposed as answer by znack Tuesday, November 22, 2011 9:48 AM
    • Marked as answer by Aaron.ParkerModerator Saturday, November 17, 2012 2:34 PM
    Monday, November 22, 2010 7:56 AM
    Moderator

All replies


  • Make sure we are not dealing with any conflicts with RSM.

    In the registry, HKLM\System\CurrentControlSet\Services\RemovableStorageService, add a new REG_MULTI_SZ (multi string value) named ‘DependOnService’ and set its value to ‘sftvsa’”

    Reboot the computer and see if the problem re-occurs.

    Saturday, November 20, 2010 12:02 AM
  • 0FA in the error code has nothing to do with the file name.

    Generally, errors ending in 0003 imply that a file of some kind is not being found.  The module ID 12 (DCC) would indicate this is likely involving the file type association between .doc/x and App-V.  To further investigate, you would want to increase the client logging and check the error log to find out what file is causing the issue.  Once you know what file it is you can probably attack the problem.


    Tim Mangan MVP for App-V and Citrix CTP Author of AppV books: "The Client Book" and "OSD Reference Book" (http://www.tmurgent.com/Books )
    Saturday, November 20, 2010 12:05 AM
    Moderator
  • I have no idea how to do this
    Agnes B. Bullock
    Saturday, November 20, 2010 2:22 AM
  • No idea how to do this

    Agnes B. Bullock
    Saturday, November 20, 2010 2:23 AM
  • You can increse Client's logging level by going to "Application Virtualization Client" tool in Administrative Tools, and taking Properties from the root (topmost) node called "Application Virtualization (Local)". From the opened General -tab, change Log Level setting  to Verbose + Apply and additionally do Reset Log to rotate log to a fresh one (easier to search). Log file is located at C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt.

    Remember to change logging back to Informative when you're done reproing the issue, as it can grow pretty quickly.

    /Kalle

    • Proposed as answer by znack Tuesday, November 22, 2011 9:48 AM
    • Marked as answer by Aaron.ParkerModerator Saturday, November 17, 2012 2:34 PM
    Monday, November 22, 2010 7:56 AM
    Moderator