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you were added as a delegate keep reappearing even the user is disabled RRS feed

  • Question

  • Client's are getting a message that they are added as delegates even the user that delegated them doesn't work in the company and his username is disabled. I have also removed his delegates form Exc 2010. 

    We are using SfB in office 365 with on-premise Exchange 2010. 

    Wednesday, October 4, 2017 5:36 PM

All replies

  • Hi Aleksandar Maksimovski,

    Did you disable SFB for the user who doesn’t work in company? For SFB online, you could try to update the address book test again.

    For your SFB client, please try to rebuild user profile and test if there is still the prompts.

    Please user another computer test if there is the same issue.

    %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\sip_UserName@Domain.com

    Because our forum is focus on SFB on premise, so you could also post in this issue in SFB online forum, there are more experts will help you with this issue
    https://answers.microsoft.com/en-us/msoffice?auth=1


    Regards,

    Alice Wang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    • Edited by Alice-Wang Thursday, October 5, 2017 7:09 AM
    • Proposed as answer by Alice-Wang Wednesday, October 11, 2017 9:04 AM
    Thursday, October 5, 2017 7:09 AM
  • The user was disabled before we implement SfB. I will try to rebuild the user profile and will get back to you.
    Thursday, October 5, 2017 7:36 AM
  • Hi Aleksandar,

    Waiting for your response.


    Regards,

    Alice Wang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 5, 2017 8:45 AM
  • Still the same issue. There is no delegation and the user is disabled but for some reason the other user is receiving the notification that he is added as delegate. 
    Saturday, October 21, 2017 2:41 PM
  • The issue could be deeper than just one user who left your company. You can use this tool to find out a detailed delegations info in GUI.

    http://www.skypeadmin.com/2015/06/10/new-tool-lync-2013-call-forwarding-information-tool/

    Download GUI tool:

    https://gallery.technet.microsoft.com/Lync-2013-Forwarding-80525eb7

    Sunday, October 22, 2017 2:09 AM
  • Is this working for Skype for Business O365? Because mine is on o365 it's not on-premise.
    Tuesday, October 24, 2017 8:34 AM
  • I think it applies to SFB online

    What's suggestions in SFB online forum?

    Tuesday, October 24, 2017 9:16 AM
  • I have also asked the question there but still no answer.
    Thursday, December 7, 2017 10:50 AM