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Windows 7 "Adjust screen resolution" 'not found' error RRS feed

  • Question

  • When I try to open the Screen Resolution adjustment window from the start menu, the desktop, or the control panel, I get an error window that says something is not found:

    http://social.technet.microsoft.com/Forums/getfile/214043

    I need to adjust the arrangement of monitors, but I can't find any way to open the window. Is there an easy fix for this problem, or is it major?

    Sunday, December 30, 2012 6:33 PM

Answers

  • Hi,
    I cannot see the screenshots in the links provided. You may right click CMD, choose Run as Administrator to open an elevated command prompt and run the sfc/scannow . If you still receive the error message, I suggest you create a new user account for a test. You can refer to Fix a corrupted user profile.
    If the issue persists, please move on the next step to perform an In-Place upgrade to repair system.
    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

    Tracy Cai

    TechNet Community Support

    • Marked as answer by tracycai Tuesday, January 8, 2013 2:57 AM
    Tuesday, January 1, 2013 6:37 AM

All replies

  • try to start the Control panel applet desk.cpl

    it is located in C:\Windows\System32

     
    Sunday, December 30, 2012 8:46 PM
  • OK, I found the file, but when I try to run it, I get the same error message.

    Here is a screenshot of the properties of the file in case it helps: http://social.technet.microsoft.com/Forums/getfile/214058

    I tried opening a Previous Version, but I got the same error.

    Sunday, December 30, 2012 9:39 PM
  • ok, run:  sfc /scannow in an elevated commandoprompt and see what results you get 
    Sunday, December 30, 2012 10:22 PM
  • OK, tried that. I am using the only account that I know of on the machine, and yet I get this message:

    "You must be an administrator running a console session in order to use the sfc utility."

    Here's a screenshot of the message: http://social.technet.microsoft.com/Forums/getfile/214087

    I have always been able to perform other administrator tasks, so I decided to check out the User Accounts settings. When i tried to open that, I got a very similar message to the one that I got when I tried to open the Display settings: http://social.technet.microsoft.com/Forums/getfile/214088

    In case it matters, I ran the Command Prompt by pressing the Windows key and typing "cmd".

    Monday, December 31, 2012 12:42 AM
  • Hi,
    I cannot see the screenshots in the links provided. You may right click CMD, choose Run as Administrator to open an elevated command prompt and run the sfc/scannow . If you still receive the error message, I suggest you create a new user account for a test. You can refer to Fix a corrupted user profile.
    If the issue persists, please move on the next step to perform an In-Place upgrade to repair system.
    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

    Tracy Cai

    TechNet Community Support

    • Marked as answer by tracycai Tuesday, January 8, 2013 2:57 AM
    Tuesday, January 1, 2013 6:37 AM
  • Sorry about the late reply; I kept trying to reply and it wouldn't work for some reason. Running the command prompt as elevated alowedme to run the scan, which completely fixed the problem.
    Tuesday, January 8, 2013 10:39 AM