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Outlook 2016 is doing strange things on my Windows PC

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On just 3 of my folders in Outlook 2016 it seems to have doubled and then the next day make a third copy of every email in those folders - how can I delete just the copies and how is this happening

On 4 other folders I clicked to open the folder- it showed me the folders I had moved there with my mouse and and then they were gone

On some occasions when I try to drag an email to a folder it just goes away and I cannot find in any folder

Anyone having these issues
- Edited by rssolution Sunday, April 16, 2017 5:24 AM
Sunday, April 16, 2017 5:23 AM

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Hi,

What type of email account are you using? Exchange, POP3, or IMAP?

Does this issue continue if we try to start Outlook in safe mode (outlook /safe)?

Do you have your email account configured on any other device, such as a mobile phone? If so, please try temporarily disable the synchronization and then see if this issue continues.

In addition, we may also try creating a new mail profile and then set up your email account in the new profile to see the result. For your convenience:

https://support.microsoft.com/en-us/help/829918/how-to-create-profile-and-set-up-an-e-mail-account-in-outlook

Regards,

Steve Fan
Please remember to mark the replies as answers if they helped.

If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
- Proposed as answer by Steve FanMicrosoft contingent staff, Moderator Thursday, April 20, 2017 1:30 AM
Monday, April 17, 2017 5:18 AM

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