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Microsoft Office Home and Business 2016 Version

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Hi experts, I tried to add a new email account in Microsoft Office Home and Business 2016 Version, but had some issues.

When I added a new account, I couldn't find POP and IMAP (together)Account Setting. What I saw was IMAP or POP Or Office 365 or Exchange etc. I couldn't see POP and IMAP together. What I could do is either selecting POP or IMAP and they were separate.

When I clicked the POP, it only showed incoming server, port and outgoing server, port, and then the data file location. That is it. Normally when set up or add a new email account, we normally see the User Information, Logo Information, Test Account Setting, and Deliver New Message to. Please advise! Thank you!

Saturday, October 21, 2017 3:04 AM

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Hi Puppy,

This is what I see in my Outlook 2016, which seems exactly the same as what you want:

Is this not what you seen on your side? If possible, better to include a screenshot here for reference purpose.

Also, this link should be helpful for you. Try to follow the steps to add an Internet email account into Outlook 2016:

https://support.microsoft.com/en-us/help/2758902/how-to-set-up-an-internet-email-account-in-outlook-2013-or-2016

Regards,

Ethan Hua

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If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
- Edited by Ethan HuaMicrosoft contingent staff Monday, October 23, 2017 9:04 AM
- Proposed as answer by Ethan HuaMicrosoft contingent staff Monday, October 23, 2017 9:05 AM
Monday, October 23, 2017 9:03 AM
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Hi,

How is it going right now? Let us know if you need any further assistance on this.

Regards,

Ethan Hua

Please remember to mark the replies as answers if they helped.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

Wednesday, October 25, 2017 10:07 AM