none
404 error when trying to access download page for kb/3099406 RRS feed

  • Question

  • I  can't reach the download page for Windows 8.0 Pro for KB 3099406 x64. 

    I can reach a download page for Flash Player update for IE for x32 and also for Windows 8.1 Pro x64 but I don't need those. 

    I need the download for 8.0 Pro x64.  I have tried repeatedly all day and for a long time I was getting the main Microsoft support page when I would click on the download link.  Now I am getting a 404 error instead.

    Is Microsoft aware of this problem?

    Wednesday, October 14, 2015 10:50 AM

Answers

  • I need the download for 8.0 Pro x64.

    Try here instead

    http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3099406

    FWIW in IE11 on W10 I had to use the Developer Tools Emulation tab to find an override which would let me see that.  I finally chose  UAS=IE10 and Document mode=10.

    Doing that shows that the piece that you want may be called

    00a42a5e-aa1a-4d2d-999b-98eb6ae5034f

    So, plugging that in as a possible "FamilyId" would generate

    https://www.microsoft.com/downloads/details.aspx?FamilyId=00a42a5e-aa1a-4d2d-999b-98eb6ae5034f

    Hmm... at least that doesn't 404.   <eg>

    Otherwise the rest of that catalog site is dysfunctional.  I may need to find a newer version of the site's ActiveX control to do more there.

    Architecture:           32-bit
    Version:                7.4.7057.249
    File date:              ‎Thursday, ‎June ‎20, ‎2013, ‏‎10:42

    YMMV.   (Perhaps try it with an older OS?)

    Oh.  The W8.0 x86 example can be used to prove that my guess about UpdateId and FamilyId possibly being equivalent is probably incorrect.  Maybe I should have specified this instead:

    https://www.microsoft.com/downloads/details.aspx?UpdateId=00a42a5e-aa1a-4d2d-999b-98eb6ae5034f

    Same thing.  No 404 but just is treated as a request to go to the Downloads home page.  And there your use-case exposes a loop in the UX both there and in the Windows home page.

    Maybe you will be lucky.  E.g. those "SmartError" things were obviously intended to catch real internal errors, so if they are being monitored and analyzed, eventually your problem redirect could be fixed.

     

    Good luck



    Robert Aldwinckle
    ---


    I got a survey request about my Downloads "visit" so I posted a link to this thread for "Other".  Maybe someone will read that and some action will happen that way.
    Wednesday, October 14, 2015 2:17 PM
    Answerer

All replies

  • I need the download for 8.0 Pro x64.

    Try here instead

    http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3099406

    FWIW in IE11 on W10 I had to use the Developer Tools Emulation tab to find an override which would let me see that.  I finally chose  UAS=IE10 and Document mode=10.

    Doing that shows that the piece that you want may be called

    00a42a5e-aa1a-4d2d-999b-98eb6ae5034f

    So, plugging that in as a possible "FamilyId" would generate

    https://www.microsoft.com/downloads/details.aspx?FamilyId=00a42a5e-aa1a-4d2d-999b-98eb6ae5034f

    Hmm... at least that doesn't 404.   <eg>

    Otherwise the rest of that catalog site is dysfunctional.  I may need to find a newer version of the site's ActiveX control to do more there.

    Architecture:           32-bit
    Version:                7.4.7057.249
    File date:              ‎Thursday, ‎June ‎20, ‎2013, ‏‎10:42

    YMMV.   (Perhaps try it with an older OS?)

    Oh.  The W8.0 x86 example can be used to prove that my guess about UpdateId and FamilyId possibly being equivalent is probably incorrect.  Maybe I should have specified this instead:

    https://www.microsoft.com/downloads/details.aspx?UpdateId=00a42a5e-aa1a-4d2d-999b-98eb6ae5034f

    Same thing.  No 404 but just is treated as a request to go to the Downloads home page.  And there your use-case exposes a loop in the UX both there and in the Windows home page.

    Maybe you will be lucky.  E.g. those "SmartError" things were obviously intended to catch real internal errors, so if they are being monitored and analyzed, eventually your problem redirect could be fixed.

     

    Good luck



    Robert Aldwinckle
    ---


    I got a survey request about my Downloads "visit" so I posted a link to this thread for "Other".  Maybe someone will read that and some action will happen that way.
    Wednesday, October 14, 2015 2:17 PM
    Answerer
  • Either the "smart error" alerted someone at Microsoft or your posting the link in the survey request you got was seen at Microsoft or maybe both.  I was able, a few minutes ago, to download and install the Flash Player update for IE 10 x64 on Windows 8.0 Pro. No problems at all.  Clicking on the link took me directly to the download page.

    I haven't tried to access the update catalog in ages and it didn't work well back the last time I tried.  Now it works fine.  I was able to choose this Win 8 x64 Flash update and put it in the basket.  I don't know if I could have done that earlier today (when I was away all day) before Microsoft fixed the problem or not.  I didn't realize the update catalog was still available, much less that it now works properly. I know you said the catalog site is mostly dysfunctional but you have Windows 10.  It works great on Windows 8 and I found a Windows Defender platform update I don't have.  (I had looked on Microsoft Download Center but I couldn't find it..probably my fault...but still I found it easily in the catalog.  Last time I tried the Catalog was on XP Pro and it was a mess. 

    Thank you for your help!

    Thursday, October 15, 2015 11:05 AM