Skype for Business Call Quality RRS feed

  • Question

  • License: Office 365 Business Essentials

    Location: Saudi Arabia

    Internet Provider: STC (fiber connection 20MB)


    A user under abc.com calling from Saudi Arabia to a user under abc.com domain located at Qatar, UAE, Lebanon, the call quality is very poor. Even from users from Qatar, UAE, Lebanon calling Saudi Arabia, call quality is also poor.

    Calling within Saudi Arabia call quality is good.

    We changed our ISP to SaharaNet, call quality significantly improved.

    Does anybody from Saudi Arabia experience the same thing? Using Skype for Business with STC?

    Wednesday, August 9, 2017 12:58 PM


  • We got a confirmation from our ISP, STC, that they have blocked Skype for Business in Saudi Arabia. 

    I hope Microsoft Saudi Arabia is aware of this.

    • Marked as answer by SalvadorOvilla Wednesday, August 23, 2017 1:43 PM
    Wednesday, August 23, 2017 1:41 PM

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