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Word 2013 - Font Color Tool & Underline Color not working

Question
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I am unable to change the Font Color or Underline Color.
When I select a color the tool changes to the color.
But the text remains black within the document.
I have tried using the Shading tool and it works perfectly.
Tuesday, May 21, 2013 1:47 PM
Answers
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For such abnormal behavior when using Word, we can try to use the methods in the following support article to solve the issue:
http://support.microsoft.com/kb/921541
Max Meng
TechNet Community Support- Marked as answer by Max Meng Sunday, June 9, 2013 12:40 PM
Wednesday, May 22, 2013 3:37 AM
All replies
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For such abnormal behavior when using Word, we can try to use the methods in the following support article to solve the issue:
http://support.microsoft.com/kb/921541
Max Meng
TechNet Community Support- Marked as answer by Max Meng Sunday, June 9, 2013 12:40 PM
Wednesday, May 22, 2013 3:37 AM -
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Haven't had a chance to follow-up this yet but will hopefully download the fix and see if that works. Will give an update later in the week, thanks...
Monday, May 27, 2013 8:23 AM -
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I am unable to change the Font Color or Underline Color.
When I select a color the tool changes to the color.
But the text remains black within the document.
I have tried using the Shading tool and it works perfectly.
Saturday, November 2, 2013 9:55 PM