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Windows 10 machines with newest build 1803 having RDS2012R2 issues in Microsoft Navision

    Question

  • Like the title states, we have at least two machines that have updated to build 1803 on Windows 10. When those machines run their RDP client to connect to their Microsoft Nav 5.1 via rds2012R2, and they try to click on the buttons in the bottom right corner (chart of accounts or general ledger), those buttons do not respond.

    They still respond to the same application running on a Windows 2008 TS server. Something changed in the RDP client with build 1803 and how it interacts with RDS2012R2


    Steve J.

    Friday, May 11, 2018 7:30 PM

Answers

  • I opened a paid case with MS to find the issue with Windows 10 build 1803 and RDS2012R2

    I made the GPO change below and it fixed our issues


    Steve J.

    • Marked as answer by dsgslj Wednesday, May 16, 2018 1:54 PM
    Wednesday, May 16, 2018 1:54 PM

All replies

  • I'd ask for help in dedicated microsoft forums here.

    https://community.dynamics.com/nav/f/34

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Saturday, May 12, 2018 4:23 PM
  • Hi,

    If problem only happens on Windows 10 1803, please try to install KB4103721, then, re-start system to check the result.

    Download KB4103721 from Microsoft Update Catalog:
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4103721

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, May 14, 2018 8:27 AM
    Moderator
  • Good idea, but both machines already have that update installed as well.

    The keyboard shortcuts do work, but the mouse does not work.

    Think I will open a paid incident with Microsoft next.


    Steve J.

    Monday, May 14, 2018 1:49 PM
  • Thank you. I have now posted the issue there as well.

    Steve J.

    Monday, May 14, 2018 1:54 PM
  • Sounds good, you're welcome.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Monday, May 14, 2018 1:57 PM
  • This was a good suggestion and I did try this, but no luck.

    Steve J.

    Tuesday, May 15, 2018 1:03 PM
  • This is definitely something with certain windows 10 clients connecting to RDS2012R2 remote apps.

    The interesting thing is if I connect to a published desktop on these affected windows 10 machines, the application will run just fine. It only exhibits this strange behavior when running as a Remote App.


    Steve J.

    Tuesday, May 15, 2018 1:04 PM
  • Take a look at this. Probably will solve your problem:

    https://social.technet.microsoft.com/Forums/en-US/f3e9852b-393c-4aa0-9d2f-961a82cfc603/remoteapp-after-windows-10-update-1803-are-slow-and-right-mouse-button-is-not-responding-it-reacts?forum=winserverTS

    Wednesday, May 16, 2018 11:56 AM
  • I opened a paid case with MS to find the issue with Windows 10 build 1803 and RDS2012R2

    I made the GPO change below and it fixed our issues


    Steve J.

    • Marked as answer by dsgslj Wednesday, May 16, 2018 1:54 PM
    Wednesday, May 16, 2018 1:54 PM