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Outlook 2010 Emails arrive as Read when received from Office 365 RRS feed

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  • How can this be corrected so that email for Office 365 arrive at Outlook 2010 as unread?

    Hi,

    Please close Outlook 2010, and only use the Webmail to receive new emails from Office 365, confirm if the incoming email is marked as Read or not.

    In Outlook 2010, please click File > Info > Manage Rules & Alerts, check the rules one by one to confirm if there is an action "Mark it as Read" in the rules.

    Additionally, please click Inbox folder, go to View tab, in the Layout group, click Reading Pane > Options, check your settings:


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, June 5, 2017 7:45 AM
  • Hi,

    Any updates? Have you tried the suggestions above?


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, June 9, 2017 7:42 AM