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  • Question

  • I am running windows XP professional with Windows Live one care. Occasionally the compuer freezes (hangs up) with the disk light on solid. The only way I can reboot is by forced power off. Now I can't load a new program. Live one care tune up and virus scan does not resolve the issue.

    I am not familair with registry clean up softwares. Please advise if I need a registry cleanup? There does not appear to be any hardware problem sicne the computer works otherwise. Do I need registry cleanup.

    Monday, August 17, 2009 6:23 PM

Answers

  • After checking the issue, it seems this is a general Windows Live OneCare related issue. As this forum focuses on Windows SteadyState specific issues, this inquiry would best be posted to OneCare forum:

     

    http://social.microsoft.com/Forums/en-US/category/windowsliveonecare

     

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.


    Sean Zhu - MSFT
    • Marked as answer by Sean Zhu - Tuesday, August 25, 2009 2:30 AM
    Tuesday, August 18, 2009 9:37 AM