Monitoring a windows service on a server in DMZ RRS feed

  • Question

  • We are trying to monitor a third party windows service (Globalscape FTP) on a windows server in the dmz.

    We have other machines in that DMZ that are being monitored (Windows server monitors) and the machine above has been discovered and is being monitored by the vanilla windows server monitors.

    We have tried to use the Windows Service monitor template described in this URL  http://technet.microsoft.com/en-us/library/dd362718.aspx

    but we are not able to add the DMZ machine via the windows service template as it cant see into the dmz.   We are using a scom gateway server to funnel all monitor data from the dmz.

    Does this windows service monitor require the machine name in FQDN format?  What if we didnt do FQDN's  in this domain?


    Tuesday, March 19, 2013 6:10 PM


All replies

  • You can use windows service monitor template to monitor third party windows service on a windows server in the DMZ if windows serer is under SCOM monitoring which means scom agent is installed on that server.


    Wednesday, March 20, 2013 5:09 AM
  • Hi Lance,

    I think your problem is with step 6 on the provided link where you want to select the service. I think in this case you should not browse for the server but just put in the name for the service in the template. Have the monitor disabled by default and enable it for the specific server or group you need to monitor.

    Hope This Helps,


    Regards Marthijn van Rheenen
    Heading To The Clouds

    • Marked as answer by Nicholas Li Monday, March 25, 2013 7:36 AM
    Wednesday, March 20, 2013 7:49 AM
  • Another option is to use the authoring template:


    Regards Graham New System Center 2012 Blog! - http://www.systemcentersolutions.co.uk
    View OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/

    • Marked as answer by Nicholas Li Monday, March 25, 2013 7:36 AM
    Thursday, March 21, 2013 11:41 AM
  • Agree with options by Marthijn and Graham. If you do not browse to the box while selecting the service but just type the service name (the internal name and not the display name) it should work out. Or author the monitor.

    Bob Cornelissen - BICTT (My Blog about SCOM) - MVP 2012 + 2013 and Microsoft Community Contributor 2011 + 2012 Recipient

    • Marked as answer by Nicholas Li Monday, March 25, 2013 7:36 AM
    Thursday, March 21, 2013 6:01 PM