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  • Question

  • Hi,

    I bought a Surface Laptop 3 back in Dec. 2019, and have been able to set dual monitor for personal use.  However, this afternoon when I turned on my laptop 3, the resolution of the second changed and now I am unable to set up dual monitor viewing. 

    Does this have anything to do with the Windows 10 updates? 

    I read an article a few days something about Windows 10 updates is causing drivers undetectable. 

    Does anyone know?

    Thanks,

    Surface Laptop 3 

    Sunday, March 22, 2020 10:20 PM

All replies

  • Hi,

     

    As far as I know, there is no related known issues has been offered.

     

    If you would like to set up dual monitor viewing, you can refer to the following article:

    Set up dual monitors on Windows 10

     

    If you’re having trouble setting up multiple monitors on Surface, you’ll want info that is specifically about Surface monitors.

     

    Best Regards,

    Farena


    Please remember to mark the replies as answers if they help.
    "Windows 10 Installation, Setup, and Deployment" forum will be migrating to a new home on Microsoft Q&A (Preview)!
    We invite you to post new questions in the "Windows 10 Installation, Setup, and Deployment" forum’s new home on Microsoft Q&A (Preview)!
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    Monday, March 23, 2020 2:38 AM
  • Hi,

     

    Just checking in to see if the information provided was helpful.

     

    If the reply helped you, please remember to mark it as an answer.

    If no, please reply and tell us the current situation in order to provide further help.


    Please remember to mark the replies as answers if they help.
    "Windows 10 Installation, Setup, and Deployment" forum will be migrating to a new home on Microsoft Q&A (Preview)!
    We invite you to post new questions in the "Windows 10 Installation, Setup, and Deployment" forum’s new home on Microsoft Q&A (Preview)!
    For more information, please refer to the sticky post.

    Thursday, March 26, 2020 7:07 AM