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EventID 41 - Kernel Power...system locksup & needs to be restarted RRS feed

  • Question

  • I have been out of town using my laptop & when I returned home and started using my desktop, when I am listening to music (winamp) or downloading youtube videos, or watching videos (maybe other times as well, just don't know yet) my computer will lock up (freeze) and I have to hit the rest button, which I hate to do but don't know what else to do. In my event log I see a critical error under the system log that reads:

     

    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          3/22/2011 3:58:40 PM
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      P4M90-Win7-x64
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>41</EventID>
        <Version>2</Version>
        <Level>1</Level>
        <Task>63</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000002</Keywords>
        <TimeCreated SystemTime="2011-03-22T19:58:40.531250000Z" />
        <EventRecordID>16780</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="8" />
        <Channel>System</Channel>
        <Computer>P4M90-Win7-x64</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="BugcheckCode">0</Data>
        <Data Name="BugcheckParameter1">0x0</Data>
        <Data Name="BugcheckParameter2">0x0</Data>
        <Data Name="BugcheckParameter3">0x0</Data>
        <Data Name="BugcheckParameter4">0x0</Data>
        <Data Name="SleepInProgress">false</Data>
        <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
    </Event>

     

    Can anyone tell me how to interpret this & what is happening? Any help or a point in the right direction would be greatly appreciated.

    Thank you.

    Tuesday, March 22, 2011 8:26 PM

Answers

  • Hi,

    please check this KB article:

    Windows Kernel event ID 41 error in Windows 7 or in Windows Server 2008 R2: “The system has rebooted without cleanly shutting down first”
    http://support.microsoft.com/kb/2028504

    Because the bugcheck code is 0x0, check the 5 steps under scenario 3.

    André


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    • Marked as answer by Cloud_TS Monday, March 28, 2011 11:15 AM
    Tuesday, March 22, 2011 8:30 PM