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BSOD Errors RRS feed

  • Question

  • I have been getting BSOD errors for the past week and am not the best with computers.  I looked around online and couldn't find a solution.

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.768.3
      Locale ID: 1033

    Additional information about the problem:
      BCCode: 1a
      BCP1: 0000000000041790
      BCP2: FFFFFA8006242DC0
      BCP3: 000000000000FFFF
      BCP4: 0000000000000000
      OS Version: 6_1_7601

      Service Pack: 1_0

      Product: 768_1

    This is what came up on computer restart.  Here is a link to the latest Minidump I believe.  Haven't used Skydrive before either.  I believe it is a memory problem but I don't have a USB or CD on hand at the moment to try memtest.

    https://skydrive.live.com/redir?resid=3A622021166C0AE3!107&authkey=!AFoLDvMM3UN_e8s&ithint=file%2c.dmp

    I'm assuming more information is needed so let me know what you need and I will see what I can do.



    Friday, December 6, 2013 11:03 PM

Answers

  • Wg12

    This one  crash was related to memory management.  Before running the two tests below I would remove the followiing driver from 2005 as it is a known cause of BSOD'S

    Related to RTCore64.sys MSI Afterburner from Micro-Star Int'l Co. Ltd.

    These crashes were related to memory corruption (probably caused by a driver). 

    Please run these tests to verify your memory and find which driver is causing the problem.  

    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you dont know what it is you probably are not overclocking.

    1-Memtest. (You can read about running memtest here)
    2-Driver verifier (for complete directions see our wiki here)

    If you are having any problems or get stuck at any point feel free to ask questions

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Co-Authored by  JMH3143


    Wanikiya and Dyami--Team Zigzag

    • Proposed as answer by blair deng Monday, December 9, 2013 11:48 AM
    • Marked as answer by ZigZag3143x Friday, December 13, 2013 5:39 AM
    Friday, December 6, 2013 11:40 PM