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Adding external extension to an existing conference RRS feed

  • Question

  • trying to figure out how to achieve the following

    3 internal lync users are on a conference just by calling one another and dragging them in, they need to add a 3rd party, but the 3rd party does not have a direct DID, instead they have 5555555555 extension 102

    We seem to be unable to get this to work properly

    any suggestions or links?

    Wednesday, June 6, 2012 2:43 PM

Answers

  • Lync AV MCU does not support DTMF relay. What that means is your scenario will never work. This will not change any time soon so the workaround is to initiate a call to the user requiring an extension to be dialed before you drag in other users to create a conference.
    • Proposed as answer by Sharon.Shen Thursday, June 7, 2012 9:46 AM
    • Marked as answer by Sharon.Shen Thursday, June 7, 2012 9:46 AM
    Wednesday, June 6, 2012 4:38 PM
    • Marked as answer by Sharon.Shen Thursday, June 7, 2012 9:46 AM
    Thursday, June 7, 2012 12:52 AM

All replies

  • Lync AV MCU does not support DTMF relay. What that means is your scenario will never work. This will not change any time soon so the workaround is to initiate a call to the user requiring an extension to be dialed before you drag in other users to create a conference.
    • Proposed as answer by Sharon.Shen Thursday, June 7, 2012 9:46 AM
    • Marked as answer by Sharon.Shen Thursday, June 7, 2012 9:46 AM
    Wednesday, June 6, 2012 4:38 PM
  • thanks

    got a refrence on that?

    Wednesday, June 6, 2012 11:35 PM
    • Marked as answer by Sharon.Shen Thursday, June 7, 2012 9:46 AM
    Thursday, June 7, 2012 12:52 AM