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Windows Boot Manager fail 0xc0000098 RRS feed

  • Question

  • Windows Vista Enterprise w SP2Windows Boot Manager
    Windows failed to start.   A recent hardware or software change might be the cause.   to fix the problem:
    1. Insert your Windows installation disc and restart your computer.
    2. Choose your language settings, and then click "Next."
    3. "Repair your computer."
    If you do not have this disc, contact your system administrator or computer manufacture for assistance.

    File: \Windows\System32\Drivers\elpsowj.sys
    Status: 0xc0000098
    Info: Windows failed to load because a critical system driver is missing, or corrupt.



    Tried the repair below and still not fixed
    Bcdedit /export C:\BCD_Backup
    ren c:\boot\bcd bcd.old
    Bootrec /rebuildbcd 
     
    8.  Restart the computer.

     

    Saturday, January 2, 2010 7:20 PM

Answers

  • Hi DDK1,

    Error code  0xc0000098 indicates that the relevant driver is invalid due to file missing or corrupted. You may happen to update the elpsowj.sys driver version which is incompatible with Windows Vista. Let's try to manually restore the drivers folder to the previous version that came with your Windows Vista installation DVD.

    1) Insert the Windows Vista installation DVD and restart the computer.
    2) When the "Press any key to boot from CD" message is displayed on the screen, press a key.
    3) Click "Repair your computer" and  click "Command Prompt".
    4) Navigate to the folder: X:\Windows\System32\drivers.
    5) Use "Copy" and "Rename" commands to replace the driver.

    Copy: X:\Windows\System32\drivers C:\Windows\System32\drivers

    6) Restart the computer.

    After you boot successfully to Windows Vista. You need to reinstall Windows Vista SP2.

    Best Regards
    Dale
    Monday, January 4, 2010 2:43 AM
    Moderator

All replies

  • Hi DDK1,

    Error code  0xc0000098 indicates that the relevant driver is invalid due to file missing or corrupted. You may happen to update the elpsowj.sys driver version which is incompatible with Windows Vista. Let's try to manually restore the drivers folder to the previous version that came with your Windows Vista installation DVD.

    1) Insert the Windows Vista installation DVD and restart the computer.
    2) When the "Press any key to boot from CD" message is displayed on the screen, press a key.
    3) Click "Repair your computer" and  click "Command Prompt".
    4) Navigate to the folder: X:\Windows\System32\drivers.
    5) Use "Copy" and "Rename" commands to replace the driver.

    Copy: X:\Windows\System32\drivers C:\Windows\System32\drivers

    6) Restart the computer.

    After you boot successfully to Windows Vista. You need to reinstall Windows Vista SP2.

    Best Regards
    Dale
    Monday, January 4, 2010 2:43 AM
    Moderator
  • Hi,

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to  reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.
    BTW,  we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

    Best Regards
    Dale

    Friday, January 8, 2010 7:20 AM
    Moderator
  • I asked it to start in the command prompt and it went to a windows boot manager screen
     windows failed to start. a recent hardware or software change might be the cause. to fix the problem. It did not start in the comand prompt. What do i do.
    Saturday, January 30, 2010 8:59 PM