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  • Question

  •  My windows Security Center is telling me that my Virus Protection is Off and I can't seem to find the way to turn it back on. Does any one know how to??

     My system is Windows XP Professional with SP2

     

      

    Thursday, February 22, 2007 5:16 AM

All replies

  • Hi Charley

    Are you running Forefront Client Security?  If so, please ensure that the Antimalware service is running. 

    Thanks

    Chris

    Forefront Client Security PM

    Friday, February 23, 2007 9:38 PM
  • The Antimalware service is named fcsam--try this command to see its status from a cmd shell.

     

    sc queryex fcsam

    sc qc fcsam

     

    Philip

    Tuesday, April 3, 2007 12:19 AM
  • I don't know either. Where can I get this information?
    Wednesday, April 11, 2007 7:53 PM
  • Hi George

    To check the status, please do the following:

     

    1. Click Start -> Run
    2. Type 'cmd.exe' (without the quotes)
    3. At the command prompt, type: (again, no quotes):
      1. sc queryex fcsam

    If FCS is installed, you'll see something like this:

     

    SERVICE_NAME: fcsam
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0

     

    If the STATE is not RUNNING, then you'll need to start the service (which can be down from the Services snap-in in the Control Panel and also directly from the command prompt:  net start FCSAM

     

    If you also run this command: 'sc qc fcsam', you'll see additional information about the FCS AM service installation status

     

    Thanks

    Chris

    Forefront Client Security PM

    Friday, May 4, 2007 7:14 PM
  • What do we do if it isn't running? I get a message that the specified service doesn't exist or isn't running. I checked in Services, and cannot find anything like that. (Working in Vista)
    Wednesday, July 29, 2009 3:39 AM