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Blue Screen of Death During Games/Graphic intensive programs. -Win7 RRS feed

  • Question

  • Starting off with my computer specs, keep in mind, i bought every part individually. 

    AMD Phenom II x6 1090T Processor

    Radeon Hd 6870  Graphics card

    Asus M4A88T-V EVO  Motherboard

    8GB of (idk what company)  Ram

    1TB   Hard drive

    The crash report is here, http://www.megaupload.com/?d=FGI4HI23 Thats what was in my C:windows/Minidump from one of MANY that I have had. 

    Also, I've tried messing with so many things, ive even switched Operating systems to Windows7 Enterprise from Windows7 Ultimate.

     

    If this is to any help at all, i did have this computer running on Ubuntu before i was able to upgrade to Windows7 i made sure the partitions weren't screwed around with but other than that, everything in the computer is BRAND NEW, and it's kinda a pain in my ass. So if you could help me out to give me some tips on what i should do, i'd enjoy that.
    <3 

    -----Edit-----

    I got the crash report from windows when i logged back in, and it looked like this. It's the same message every time. So... Again, if you know what i should do, please help me out <33

     

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.4

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 124

      BCP1: 0000000000000000

      BCP2: FFFFFA8008A61028

      BCP3: 00000000B6004000

      BCP4: 00000000A8000135

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\112311-35693-01.dmp

      C:\Users\MattZach\AppData\Local\Temp\WER-120978-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    • Edited by Rajinight Wednesday, November 23, 2011 6:06 PM Edit, more info.
    Wednesday, November 23, 2011 6:16 AM

Answers

  • L1 cache error,
     
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80091a1138
    Section       @ fffffa80091a12c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
     
    Error         : DCACHEL1_DRD_ERR (Proc 1 Bank 0)
      Status      : 0xb654400000000135
      Address     : 0x00000001a5338c00
      Misc.       : 0x0000000000000000
     See if there is a more recent BIOS,
     
    1: kd>  !sysinfo machineid
    Machine ID Information [From Smbios 2.5, DMIVersion 0, Size=2414]
    BiosMajorRelease = 8
    BiosMinorRelease = 15
    BiosVendor = American Megatrends Inc.
    BiosVersion = 0307
    BiosReleaseDate = 12/15/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    SystemFamily = To Be Filled By O.E.M.
    SystemVersion = System Version
    SystemSKU = To Be Filled By O.E.M.
    BaseBoardManufacturer = ASUSTeK Computer INC.
    BaseBoardProduct = M4A88T-V EVO/USB3
    BaseBoardVersion = Rev X.0x
     If there is not one, try stress testing the CPU to validate as a
    hardware issue,
     
     

    -- Mike Burr
    Technology
    • Marked as answer by Niki Han Monday, November 28, 2011 9:37 AM
    Friday, November 25, 2011 12:06 AM

All replies

  • Bug Check Code 0x124: http://msdn.microsoft.com/en-us/library/ff557321(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Wednesday, November 23, 2011 9:58 PM
  • As was previously suggested, you can upload the files in
    c:\windows\minidump to skydrive,
     
     
    Alternatively, you can probably troubleshoot on your own using these
    three posts (this is to troubleshoot 0x124 WHEA_UNCORRECTABLE_ERROR),
     
     
     
     

    -- Mike Burr
    Technology
    Thursday, November 24, 2011 5:37 AM
  • Hi Rajinight ,  According to your Dmp File i got :

     

     

    *******************************************************************************

    *                                                                             *

    *                        Bugcheck Analysis                                    *

    *                                                                             *

    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)

    A fatal hardware error has occurred. Parameter 1 identifies the type of error

    source that reported the error. Parameter 2 holds the address of the

    WHEA_ERROR_RECORD structure that describes the error conditon.

    Arguments:

    Arg1: 0000000000000000, Machine Check Exception

    Arg2: fffffa80091a1028, Address of the WHEA_ERROR_RECORD structure.

    Arg3: 00000000b6544000, High order 32-bits of the MCi_STATUS value.

    Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:

    ------------------

    BUGCHECK_STR:  0x124_AuthenticAMD

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    PROCESS_NAME:  Steam.exe

    CURRENT_IRQL:  f

    STACK_TEXT:  

    fffff880`009f1b08 fffff800`02c29903 : 00000000`00000124 00000000`00000000 fffffa80`091a1028 00000000`b6544000 : nt!KeBugCheckEx

    fffff880`009f1b10 fffff800`02de6293 : 00000000`00000001 fffffa80`069ab8a0 00000000`00000000 fffffa80`069ab8f0 : hal!HalBugCheckSystem+0x1e3

    fffff880`009f1b50 fffff800`02c295c8 : 00000000`00000728 fffffa80`069ab8a0 fffff880`009f1eb0 00000000`00000000 : nt!WheaReportHwError+0x263

    fffff880`009f1bb0 fffff800`02c28f1a : fffffa80`069ab8a0 fffff880`009f1eb0 fffffa80`069ab8a0 00000000`00000000 : hal!HalpMcaReportError+0x4c

    fffff880`009f1d00 fffff800`02c1ce8f : 00000000`0426aac8 00000000`00000001 fffff880`009f1f30 00000000`00000000 : hal!HalpMceHandler+0x9e

    fffff880`009f1d40 fffff800`02ccee6c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47

    fffff880`009f1d70 fffff800`02ccecd3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c

    fffff880`009f1eb0 00000000`38339aec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153

    00000000`04268c08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x38339aec

    STACK_COMMAND:  kb

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME:  hardware

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

    Followup: MachineOwner

    ------------------------------------------------------------------------------------------------------------------------------------------------

     

    Bug Check 0x124 : http://msdn.microsoft.com/en-us/library/ff557321(v=vs.85).aspx

     

    ** Please Update your Graphic Card to the latest Version , also i think if you're Using Game Counter Strike it caused the Blue Screen , so try to install latest version of Counter strike also it solve your Blue screen.

     

    Regards,

     

     


    MCP | MCTS | MCITP
    Thursday, November 24, 2011 9:28 AM
  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80091a1028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6544000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    ------------------
    BUGCHECK_STR:  0x124_AuthenticAMD
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  Steam.exe
    CURRENT_IRQL:  f
    STACK_TEXT:  
    fffff880`009f1b08 fffff800`02c29903 : 00000000`00000124 00000000`00000000 fffffa80`091a1028 00000000`b6544000 : nt!KeBugCheckEx
    fffff880`009f1b10 fffff800`02de6293 : 00000000`00000001 fffffa80`069ab8a0 00000000`00000000 fffffa80`069ab8f0 : hal!HalBugCheckSystem+0x1e3
    fffff880`009f1b50 fffff800`02c295c8 : 00000000`00000728 fffffa80`069ab8a0 fffff880`009f1eb0 00000000`00000000 : nt!WheaReportHwError+0x263
    fffff880`009f1bb0 fffff800`02c28f1a : fffffa80`069ab8a0 fffff880`009f1eb0 fffffa80`069ab8a0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009f1d00 fffff800`02c1ce8f : 00000000`0426aac8 00000000`00000001 fffff880`009f1f30 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009f1d40 fffff800`02ccee6c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
    fffff880`009f1d70 fffff800`02ccecd3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009f1eb0 00000000`38339aec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    00000000`04268c08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x38339aec
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: hardware
    IMAGE_NAME:  hardware
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    Followup: MachineOwner
    ---------
    -----------------------------------------------
    There is something wrong with your processor. Please update its driver and check again.
    If this does not help, consider contacting AMD Technical Support or your manufacturer Technical Support for assistance.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Thursday, November 24, 2011 9:07 PM
  • L1 cache error,
     
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80091a1138
    Section       @ fffffa80091a12c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
     
    Error         : DCACHEL1_DRD_ERR (Proc 1 Bank 0)
      Status      : 0xb654400000000135
      Address     : 0x00000001a5338c00
      Misc.       : 0x0000000000000000
     See if there is a more recent BIOS,
     
    1: kd>  !sysinfo machineid
    Machine ID Information [From Smbios 2.5, DMIVersion 0, Size=2414]
    BiosMajorRelease = 8
    BiosMinorRelease = 15
    BiosVendor = American Megatrends Inc.
    BiosVersion = 0307
    BiosReleaseDate = 12/15/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    SystemFamily = To Be Filled By O.E.M.
    SystemVersion = System Version
    SystemSKU = To Be Filled By O.E.M.
    BaseBoardManufacturer = ASUSTeK Computer INC.
    BaseBoardProduct = M4A88T-V EVO/USB3
    BaseBoardVersion = Rev X.0x
     If there is not one, try stress testing the CPU to validate as a
    hardware issue,
     
     

    -- Mike Burr
    Technology
    • Marked as answer by Niki Han Monday, November 28, 2011 9:37 AM
    Friday, November 25, 2011 12:06 AM